Marks & Spencer news and analysis – Page 47
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NewsQuarter of M&S stores unable to accept card payments
‘Technical difficulties’ have also been affecting refunds and exchanges involving card-based transactions
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NewsAsda, Sainsbury's and M&S sign up for 'Purple Tuesday'
13 November will be the UK’s first dedicated day to promote accessible shopping for customers with disabilities
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NewsM&S to offer online returns at Simply Food stores
The Doddle service was first trialled at seven M&S stores in June 2017
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NewsM&S partners with True in push for digital innovation
The partnership will give M&S ‘unparalleled access to the latest innovations and technologies’, said CEO Steve Rowe
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NewsM&S to enrol staff in Data Fellowship digital training
The training will begin with M&S’s leadership team
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Comment & OpinionM&S's retail tech venture shows it's serious about being digital-first
M&S is ramping up investment into its digital operations Marks & Spencer has just announced an exclusive joint venture UK partnershipwith startup accelerator Founders Factory to develop emerging retail technologies. The news follows barely a month after forging a partnership with Microsoft to integrate AI technologies into ...
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NewsM&S scraps Lunch to You van sales operation
Retailer had revealed plans for a nationwide rollout in 2016
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NewsMarks & Spencer launches Founders Factory partnership to invest in startups
London-based Founders Factory was set up by LastMinute.com founder Brett Hoberman and Henry Lane Fox and work to launch and scale startups across all sectors
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NewsM&S to cut more than 300 in-store managerial jobs
The retailer is consulting with staff regarding the redundancy proposals
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NewsIceland is top supermarket for customer service
The supermarket scored 84/100 based on customer satisfaction
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NewsRetailers to trial alternative to government DRS scheme
A coalition of companies, including Asda, Morrisons and Marks & Spencer, are set to roll out reverse vending reward machines
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NewsM&S Bank to 'totally restructure' branch management roles
The retailer’s banking business is reviewing roles and consulting with employees to redeploy as many as possible
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NewsM&S new chief finance officer to join in July
Singer will be working closely with CEO Steve Rowe and the senior leadership team as they continue to accelerate the pace
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NewsM&S rapped over Christmas dinner comparison ad
Watchdog said M&S’s claim to have reduced the cost of Christmas dinner by £10 was misleading
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NewsM&S chief executive Steve Rowe's earnings slashed by almost a third
The cheif executive of the high street retailer saw his earnings for the year fall by more than £500k, the company’s annual report revealed
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Analysis & FeaturesHow can M&S rejuvenate its struggling food business?
With its latest annual figures showing like-for-like food sales down 0.3%, M&S is urgently examining ways to improve pricing, availability and innovation
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NewsM&S extends its online grocery delivery trial to Colliers Wood
Customers within a three-mile radius of the south west London branch can order food products for home delivery
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Comment & OpinionM&S and Waitrose need to get over their addiction to plastic packaging
The upmarket retailers are addicted to fussy, unnecessary packaging - and consumers have had enough, says Joanna Blythman
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NewsM&S launches full review of its food business
Stuart Machin will oversee the review, which will take ‘around two quarters to complete’