Marks & Spencer news and analysis – Page 77
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New HR director at M&S
Marks and Spencer has appointed Jean Tomlin as its new director of human resources with effect from March 17.Tomlin, who has been the human resource and development director at Corporate Service Group since 2002, will report directly to M&S...
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Headsets help M&S service
Marks and Spencer is testing wireless headsets at Marble Arch and Gateshead Metro Centre stores to improve customer service.The communications system, manufactured by Quail Digital, is used by checkout and customer service...
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Simply Food goes to Ireland
Marks and Spencer will take Simply Food to Ireland this year as it presses on with aggressive expansion plans for its food-only format. The first Simply Food in the Irish Republic is scheduled to open in Dun Laoghaire, Dublin, in October, with...
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Indian food turns fast
Two former Marks and Spencer buyers will open their first Indian fast food outlet, in Wardour Street, London, on Monday (January 27). The new 700 sq ft shop will have a tandoori oven to bake fresh naan bread and offer a range of more than 100...
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M&S 3.9% UP
Marks and Spencer reported an increase in like-for-like food sales of 3.9% in the 7 weeks to January 11 and 4% in the 15-week period to the same date. Chief executive Roger Holmes said M&S had also experienced the fifth consecutive quarter of strong...
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Weekend press round-up
Supermarkets could be allowed to operate at motorway service stations with formats such as Tesco Metro and Marks and Spencer’s Simply Food, according to the Sunday Telegraph.The paper said current operators such as Moto, Roadchef and Welcome...
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Press round-up
Marks and Spencer is being sued for 60m euros by French retail chain Galeries Lafayette, in a dispute following the UK firm's decision to pull out of France in 2001.The Times said Galeries Lafayette is claiming compensation for having to fund a...
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Press round-up
Tesco and Marks and Spencer could face a consumer boycott over RFID smart tags – used to improve supply lines, to tackle product recalls and refine marketing – as civil liberty groups say the information could be used to snoop on people.The Mail...
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M&S extends festive opening hours
Marks and Spencer will repeat last year’s policy and open 11 of its stores for 24 hours in the run up to Christmas.The stores with extended trading hours are mainly edge of town stores for destination or late night shopping. The only Simply...
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M&S rolls out RFID tags
Marks and Spencer has begun using radio frequency identification tagged metric trays for delivering produce to its stores to ensure customers “even fresher food”.The tags enable staff and suppliers to read pallet-load information upto six...
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M&S starts using RFID tags
Marks and Spencer this week started using radio frequency identification tagged metric trays for delivering produce to stores. The tags can cut the time taken to read a pallet-load by 80%, speeding short shelf life lines through the supply...
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Big ambitions for Simply Food
Anne Bruce Marks and Spencer wants to acquire "parcels of stores" to accelerate the roll out of the Simply Food small store format. It plans to open at least 100 Simply Food stores by 2005, as well as 40 sites on railway stations in...
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M&S unveils festive ads
Marks and Spencer today unwrapped its new christmas TV advertisement featuring eight celebrities including Denise Van Outen, David Beckham and Sean Bean.The ad aims to give a taste of the selection of christmas gifts and ideas available at...
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Tesco top for flowers
Judges have voted Tesco Fresh Flower Retailer of the Year at the 2002 Retail Industry Awards. Tesco was up against Sainsbury and Marks and Spencer for the award, which was sponsored by the Flower Council of Holland. The judging panel...
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Source tags eyed by Waitrose
Anne Bruce Waitrose has become the latest UK supermarket to develop source tagging capabilities as momentum builds behind the technology. Marks and Spencer, Safeway, Asda, Tesco and Sainsbury are also conducting analysis and trials of the...
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M&S Indian range is its biggest yet
Curry lovers will be able to indulge themselves with a wide range of new dishes at Marks and Spencer from next week. The retailer is taking advantage of National Curry Week to launch its biggest range of Indian foods yet. Marks and Spencer...
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And the winner is ...
The Grocer’s readers have voted Marks and Spencer chairman Luc Vandevelde as their personality of the year.Every September, readers vote for the person they think has shown clear leadership and achievement, and who, as a result, has made the...
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M&S sales continue to improve
Marks & Spencer said store ambience helped group like-for-like sales rise 10% in the second quarter, while consumer demand for quality products has seen its share of the food market grow.For the 12 weeks to September 28 like-for-like sales...
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M&S ambitious to grow organic
David Shapley Marks and Spencer is aiming to become the most trusted retailer of organic products in the UK and is undertaking a major range expansion beyond the current 22 lines of fruit, 25 vegetables and 29 salad items. Increasing consumer demand...
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M&S to test self-scan tills
Marks & Spencer will trial a new self-service checkout till over the next few months in three stores. The tills called SCOT (self checkout till) will allow customers to self-scan and bag their purchases and then pay with cash, debit or credit...