Mystery shop – weekly results
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Grocer 33
‘Wow factor’ impresses our shopper at Tesco in Chorley
Tesco managed a rare double this week, providing a full basket to both our in-store and online mystery shoppers
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Grocer 33
Morrisons delivery driver seals Online 33 win
There was precious little to chose between five of our seven online Grocer 33 orders this week
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Grocer 33
Lidl Twickenham bags discounter’s first ever store of the week prize
The store claimed a strong 81 points, with excellent shop floor service and store standards allied to strong availability
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Grocer 33
Stellar staff and attractive displays at Waitrose Portswood store
Waitrose has followed up its Grocer Gold Award for service with a second consecutive weekly win in our mystery shop competition
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Grocer 33
Great staff and ‘tempting’ displays at Waitrose
Our shopper was impressed by the store’s ‘very tempting seasonal displays’
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Grocer 33
Plain sailing for our mystery shopper at winning Morrisons store
Availability was strong on this busy Saturday morning
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Grocer 33
Busy Morrisons St Andrews impresses under pressure
Staff were doing their best to keep shelves topped up and managed to do so without causing obstruction
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Grocer 33
Waitrose Saltash impresses our shopper with ‘friendly and efficient’ team
The store picked up an impressive 84 points with particularly high marks on availability
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Grocer 33
Impressive staff secure win for ‘immaculate’ Morrisons
Our shopper was particularly impressed by the attractive counters, including the fishmonger and salad bar
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Grocer 33
‘Spacious’ Sainsbury’s puts end to Tesco winning streak
Our Sainsbury’s shopper appreciated the store’s spacious, clean aisles
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Grocer 33
Tesco Solihull offers rare full basket on busy Sunday
The UK’s biggest grocer picked up its fourth store of the week crown in the past seven attempts
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Grocer 33
Morrisons wins by narrow margin in low-scoring week
Our shopper at Morrisons in Chester praised the well-stocked fruit & veg
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Grocer 33
Tesco on a roll with another win for top store standards
Tesco’s ‘spacious’ store in Irlam impressed with particularly helpful staff
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Grocer 33
‘Easy’ Ocado offers best delivery experience
Ocado’s website was easy to navigate, enabling our shopper to complete her order within 35 minutes
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Grocer 33
‘Smooth’ Waitrose is streets ahead of supermarket rivals
Waitrose’s score of 91 was 28 points ahead of its nearest competitor Tesco
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Grocer 33
Sainsbury’s Lisburn takes retailer’s first win of 2024
The Northern Irish store received an impressive 88 points from our shopper
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Grocer 33
Impressive availability and staff secure win for Tesco
Tesco’s store in Aldershot had ‘attractive’ displays and seasonal goods
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Grocer 33
Tesco caps impressive week with Grocer 33 win for Salisbury store
Tesco picked up its first Grocer 33 store of the week award since early February
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Grocer 33
Morrisons notches up a big score over Easter weekend
Morrisons’ Giffnock store was well stocked and featured helpful staff
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Grocer 33
Waitrose offers top service for our Easter mystery shop
The Solihull store notched up 80 marks as it came out top for availability and joint top for shop floor service.