M&S is advertising more than 400 store vacancies after months of its recruitment website being down because of the cyberattack on the business in April.
The retailer’s website was this morning listing 409 store roles, many as customer assistants, in 100 locations across the country, as online recruitment gets back up to pace.
M&S suspended online recruitment as it took systems offline in the week after discovering the cyberattack on 19 April. It left the careers website with no vacancies listed.
In June M&S stores were turning to their Facebook pages to advertise vacancies and walk-in recruitment open days, as reported by The Grocer at the time.
Job listings began reappearing on M&S’s website about a month ago, but at that time there were still no store roles listed.
Store jobs now make up the vast majority of vacancies listed, alongside 26 roles elsewhere in the business: 20 in digital and tech, five in support functions and one in the Food division.
Some M&S shops are advertising 10 or more roles, including full-line stores in Cheltenham and Colliers Wood. There are also smaller stores advertising a number of roles, such as M&S Simply Food in Haslemere, which is listing eight customer assistant vacancies.
M&S was approached for comment.
Read more: Marks & Spencer overtakes Co-op in food and drink sales
M&S told shoppers last week that its online clothing and home offer had fully returned, including click & collect, after nearly four months of disruption to the service.
However, the retailer has indicated that some level of disruption will be felt behind the scenes for longer. Speaking to a Business & Trade Select Sub-committee in July, M&S chair Archie Norman said the business would “still be in a form of rebuilding in months to come”, and that each week of not trading online had cost roughly £10m in lost profit.
On 10 July, four people were arrested as part of a National Crime Agency investigation into cyberattacks on M&S, Co-op and Harrods.
A 17-year-old British male from the West Midlands, a 19-year-old British male from London, a 19-year-old Latvian male from the West Midlands and a 20-year-old British woman from Staffordshire were arrested on suspicion of Computer Misuse Act offences, blackmail, money laundering and participating in the activities of an organised crime group.
No comments yet