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In the second of our new series of mystery shopper visits to convenience stores, Jason Evans visited Liverpool to find out how they were performing
London's newly-opened Whole Foods is relying heavily on imported fruit and vegetables, as revealed last month by The Grocer. Despite an impressive range of produce on offer, when our mystery shopper called, many lines that were in season...
Sir; Mystery shopping, like any other service or discipline, has to provide a worthwhile return on investment. If it does not achieve that, it deserves to be binned and resources invested elsewhere. Sue Grist's examples of...
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