Deliveroo is piloting a food delivery service to airport gates at its first European site in partnership with travel hubs operator HMSHost International.
Customers flying from the E concourse at Amsterdam’s Schiphol Airport can order a wide range of meals and drinks through the Deliveroo app and website from 7am to 8.30pm.
Orders are delivered by scooter to the gate within 15 minutes, and are also available as part of room service at the Mercure Hotel at Schiphol.
The meals are prepared at Kebaya, The Market, The Grill and The Oven restaurants, located in the street food market.
“With ‘Food Delivery at the Gate’ we have, in co-operation with our business partner Schiphol, a scoop at European airports. In this way we try to reach more travellers who would like to enjoy their food without a hurry before they board the plane, and pay sincere attention to the digital needs of our guests,” said HMSHost International CEO Walter Seib.
“Schiphol is always looking for best ways to serve its passengers. Passengers spend a relatively large amount of time at their gate. This initiative allows us to broaden the service we provide to our passengers,” added Schiphol Airport director of consumer products & services Tanja Dik.
“In addition, there’s a practical side to this initiative. For years Schiphol has been welcoming more and more passengers. Last year over 68 million people from hundreds of countries came through the airport. The fact is that space for retail and F&B outlets in the terminal and piers is limited. That’s why we come up with innovative concepts like this and keep a close eye on trends in technological and digital developments.”
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