Wilko has appointed Voiteq to upgrade voice-picking systems in a bid to enhance accuracy and improve product picking in its warehouses.

Wilko is using the upgraded solution, called VoiceMan Warehouse Execution System, and business intelligence suite VoiceMan InfoCentre at its service centre in Worksop, Nottinghamshire. Its service centre in Magor, Wales will go live “imminently”.

“We’ve worked alongside Voiteq to build a solution that will take our use of voice to the next level,” said Wilko project manager Stuart Lundy. “The next stage for us is to look at Voiteq’s Intelligent Volumetric Cubing solution to better meet our pallet load service level agreements.”