Technology Initiative

(L-R) Sonya Harper, Graham Murdoch and Kelly McCulloch

Winner: CJ Lang & Son/Spar Scotland

Consisting of the installation of interactive digital screens linked to electronic shelf-edge labels, plus discreet camera technology to manage range and in-store availability, the biggest technology investment in CJ Lang’s history is providing a tantalising three-for-one offer: modernising stores, improving the customer shopping experience and driving productivity.

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The impact has been almost immediate, resulting in a significant reduction in hours, which has been reinvested into sales-generating activities. It’s also helped with sustainability goals by eliminating the use of paper at point of sale, and resulted in double-digit growth for sales and footfall in affected stores.

Judges called it a “very comprehensive ESL solution”, while one Spar employee testimonial stated that “in all my 26 years’ service with this company, it is, in my opinion, the biggest game-changer to date”.


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