?We are not looking at contactless payments at this particular moment in time because we have a good relationship with our bank and we are not thinking of changing. I do think it is a good idea for the future because it could help shorten queue times but it must be rolled out first across different retailers and developed further before we would consider it. You usually find that new technology such as this has a few initial problems and takes a little time to settle down so we would rather wait than take it on immediately. It will be good for everybody in the long run though.
Queues are reduced Scottish retailer
?We've heard of OnePulse but haven't done anything about getting hold of the equipment yet. The benefits are that queues are reduced because people haven't got to put in their PINs and there are no receipts but I don't know how important these issues are for our customers. They are a pretty patient bunch really, so having to wait 30 seconds for a card transaction is not the end of the world. I think it will take off, though, and there is no reason why we won't look into getting a machine at some point, but we're not going to rush out and buy one tomorrow.
What is the point? London independent retailer
?I have heard of contactless payments but don't know too much about what they actually are at the moment. It sounds like it should be a good idea and has been very successful with things such as the Oyster card in London but whether it will work for buying things in stores is different. Oyster is popular because travel is cheaper when you use it instead of cash, but I'm assuming this won't be the case for buying goods, so the point of it is less immediate. A lot of our customers pay with debit cards in our shop so I don't know if they would want to carry another card around them. It depends how easy it is to use.