All articles by Victoria Goodsell – Page 4
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Grocer 33Waitrose Newton Mearns wins with 'warm' customer service
A warm welcome from customer services set the right tone from the start in this five-year-old store
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Grocer 33Tesco Riverside Dundee wins with 'simple, orderly' store
Our shopper liked the “excellent and varied range of goods and that it relied on simplicity and orderliness of presentation
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Grocer 33Morrisons Tŷ Glas, Cardiff service proves 'excellent'
When our shopper asked where an item was, one member of staff “took me to the location and asked if he could help with anything else”
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Grocer 33Waitrose Cirencester claims narrow G33 service win
On this Saturday afternoon shop, Waitrose Cirencester claimed a narrow victory thanks to helpful shop floor staff
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Grocer 33'Welcoming' Waitrose Dorking takes G33 win
Although the layout was “slightly odd”, Waitrose Dorking was a model of consistency
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