Waitrose news and analysis – Page 18
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NewsWaitrose piloting new customer service training to ‘raise the bar’ on store experience
Waitrose now views customer service as its key advantage over rival grocers, which have closed the gap on product quality
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NewsTomato purées ‘likely’ linked to forced labour in China, BBC investigation finds
The BBC tested several own-label tomato purées that appeared to contain tomatoes grown and picked in China using forced labour, it claimed
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NewsCage-free eggs: UK companies leading the way, new report finds
The new Egg Track report has revealed that of 40 companies included in CIWF’s UK Spotlight, 19 counted as leaders, already 100% cage-free
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Analysis & FeaturesOatly, Asda and RSPCA hypocrisy: The Grocer’s unofficial review of 2024
The Grocer takes a look back over what hit the headlines this year – the highs, the lows and the downright ridiculous, in our 100% unofficial review of 2024
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Grocer 33Bright, Christmassy Tesco store on top in low-scoring Grocer 33 week
Our shopper appreciated the festive aisle in this easy-to-navigate Tesco store
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NewsJohn Lewis ‘optimistic’ £400m investment in automation will pay off this Christmas
The investment in automation had led to 75% improvement in storage capacity at John Lewis’ Milton Keynes distrbution campus
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NewsWaitrose opens new store and expands convenience partnerships
Waitrose will expand its franchise partnerships with Shell and Welcome Break, after opening its first new store in six years
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NewsFSA backtracks on plans for supermarkets to run food safety inspections
Today the agency admitted there had been a lack of transparency over the proposals and announced it had put the plans on hold
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NewsMystery solved in part two of Waitrose’s whodunnit Christmas ad
Fig the cat was seen as the prime suspect by viewers
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Grocer 33Waitrose, Newport, Shropshire: Grocer 33 store of the week
‘Desserts are quite popular here generally – the people of Newport must have a sweet tooth’
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Grocer 33Waitrose Newport offers full basket and friendly, helpful team
Our shopper was able to pick up a full basket of all 33 items on our early Saturday morning visit
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NewsWaitrose promises to ‘always’ keep manned checkouts in stores
New signs have appeared in a number of Waitrose’s recently refitted stores, highlighting the retailer’s ‘promise’
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Grocer 33Waitrose, Lincoln: Grocer 33 store of the week
‘We have a big team of people who are very much into using TikTok and Instagram to promote the store’
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Grocer 33Waitrose staff go above and beyond at its Lincoln store
Waitrose’s store felt ‘calm and orderly’ despite restocking taking place
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NewsMezze mayhem: Bakkavor strike triggers chilled dips shortage
Taramasalata, houmous and cheese & chive lines are disappearing from chillers, according to Assosia data
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KVI TrackerButter prices soar by a fifth amid tight milk and cream supplies
Thirty-seven out of 117 butter lines at the major multiples have seen their prices hiked in the five weeks to 13 November
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NewsWaitrose to continue own-label overhaul after No.1 range rebrand
Waitrose has enjoyed a ‘significant uplift’ in own-label sales following the relaunch of its No.1 range
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NewsM&S and Waitrose neck-and-neck in market share as Christmas approaches
Recent changes in M&S Food Halls include the rollout of self-checkouts designed for trolleys, occupying as much space as a staffed checkout and including a conveyor belt
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NewsMedia Bites 13 November: Post Office, grocery inflation, M&S vs Waitrose
Plans for the Post Office have been revealed, one year after the TV drama brought the scandal to the public attention
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NewsPact Coffee to roll V60 brewing kit into Waitrose stores
It marks the first time Waitrose has stocked speciality coffee brewing equipment