All Grocer 33 articles
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Grocer 33GSM Matt Leese of Asda Aintree on managing Liverpool’s best supermarket
’Customers in Liverpool are very loyal, but they don’t mind giving you the absolute honest truth about how your store is on that given day’
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Grocer 33Asda edges out its rivals to continue winning streak as cheapest supermarket
Asda cleaned up on exclusively cheapest SKUs. It had 11, while Sainsbury’s managed four, Tesco one, and Morrisons and Waitrose none
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Grocer 33Asda’s Aintree superstore is best supermarket in our Liverpool mystery shop
The giant Asda store achieved a perfect score for customer service
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Grocer 33Asda Gloucester named best supermarket around the Cotswolds
In Asda’s first win since July, the produce section was “well stocked, clean and tidy”, the entrance “bright” with festive offers, and the store “fairly easy to navigate”
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Grocer 33Asda’s Jason Donoher on running a ‘battleship’ store with a local Gloucester feel
‘We’ve got a big clothing and non-food range, a huge food offer and one of the largest e-commerce operations in the region’
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Grocer 33Asda wins cheapest supermarket – but is just 3p cheaper than Morrisons
Asda was the only retailer where our basket cost more than last week or last month
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Grocer 33Tesco tops battle for best supermarket in Plymouth
Tesco’s winning score was forged on the back of excellent availability and customer service
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Grocer 33Asda wins cheapest supermarket but Tesco gives it run for its money
The gap between Asda and two of its rivals was narrower than Allan Leighton’s target margin
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Grocer 33How Tesco Plymouth GSM Angie Parry turned a building site into a bright new store
‘It was such a big move, customers had lots of questions and needed help finding items. Each day we’d have our best people on each aisle to help’
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Grocer 33Tesco intensifies price cuts to fend off rivals winning cheapest online supermarket
In a very tight week, only £1.95 separated Tesco and sixth-placed Ocado
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Grocer 33Waitrose CFC manager Matt Price on running a ‘military operation’ at Christmas
‘London is a tough battleground for online ordering, and incredibly challenging as there’s so many options and such intense capacity’
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Grocer 33Waitrose offers the best online delivery experience in Lewisham
Waitrose was the only delivery that arrived without any unavailable, substituted or missing items
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Grocer 33Lead manager Kealan Randall on Dorchester’s unique, seasonal Tesco store
’I’ve worked in retail since I was 17, joining Tesco last year from Asda. I feel fully embedded already. The team have really supported me to lead take on leading the store while the store manager is away’
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Grocer 33Tesco basket falls 11% as it meets Asda pricing fire with fire
Tesco and Sainsbury’s baskets both fell 11% month on month to match Asda price war manoeuvres
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Grocer 33Tesco mystery shop wins battle of 30,000 sq ft supermarkets
This week’s stores were all as close as possible to a mid-size 30,000 sq ft and the winner hails from the market town of Dorchester, Dorset with a winning score of 85
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Grocer 33Waitrose crowned best supermarket in Harrow mystery shop
This week’s smallest store offered a ‘very enjoyable experience’
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Grocer 33Waitrose South Harrow’s Rob Pender on commuter customers and Halloween sales
‘It’s a very busy, 24-hour operation, and the first store I’ve managed where there is a petrol station, which has added layers of complexity’
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Grocer 33Asda cheapest supermarket for a Halloween party in special Grocer 33 shop
Asda’s £80.79 basket was cheapest for 15 items and exclusively so for 12
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Grocer 33Morrisons Letchworth named North Hertfordshire’s best supermarket
Located in the town centre, this striking store performed well across the board, but it was the ‘impeccable’ customer service that bowled over our shopper
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Grocer 33Morrisons Letchworth GSM Simon Hill on ‘ultra-premium’ range and More Card discounts
Morrisons GSM Simon Hill reflects on his first nine months at the Letchworth store