The John Lewis Partnership has recruited Nikki Humphrey as its executive director for people.
Humphrey will join the retailer from 1 October, when she takes over the role from Tracey Killen, who has retired after a 38-year career with JLP.
Humphrey will be responsible for developing and delivering JLP’s people strategy for its 80,000 partners. JLP said she was passionate about inclusion and diversity for individuals and the organisation.
Her appointment follows more than 20 years’ experience in the HR field, with her most recent role being chief people officer for Virgin Atlantic from March 2017. She also worked for Lloyds Banking Group for 15 years – firstly as its HR director, insurance from 2013-2015, followed by people director, during which time she was responsible for its people strategy as well as corporate communications, occupational health and employee benefits.
Humphrey also held various HR roles at Trinity Mirror, Scottish Widows Investment Partnership and Babcock International Group.
Tracey Killen joined JLP in 1982 as an A Level trainee and worked her way up to become MD for John Lewis in Cribbs Causeway in 2000, followed by personnel director in 2002 and executive director for people in February 2020.
“I’m very excited to be joining the partnership at this time,” said Humphrey. “It’s a huge privilege to lead the people team and the people strategy for the 80,000 partners. I’m really looking forward to working together with partners to shape the future and continue to provide the wonderful experience that is so valued by customers.”
Sharon White, chairwoman of the John Lewis Partnership, added: “This appointment comes at a time where we are working hard to develop our people strategy. Nikki’s impressive experience will help ensure the Partnership continues to be a great place to work for current and future partners, that both rewards and develops partners, provides exceptional health and wellbeing support and improves our diversity and inclusion strategy, truly reflecting the communities we serve.”
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