All John Lewis articles
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Comment & OpinionWaitrose must focus on price and loyalty to maintain turnaround momentum
The John Lewis Partnership turnaround is “definitely working”, but new chair Jason Tarry has areas to focus on
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NewsMedia Bites 13 September: JLP, Tesco, Mars Kellanova, Boots, junk food
JLP reduced pre-tax losses before exceptional items by 91%
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NewsWaitrose sales up 5% as shopper numbers hit record high
Sales for the 26 weeks to 27 July were up 5% to £3.9m. It said volumes were up 2% while the average cost per items was also up 2%
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NewsMedia Bites 12 September: High streets, WH Smith, Post Office, Starbucks
Closures by chemist, pub and bank chains led to almost 2,300 more empty stores on high streets
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NewsJohn Lewis revives ‘Never Knowingly Undersold’ price promise
The century-old pledge was axed under former John Lewis director Pippa Wicks in 2022, as part of widespread cost-cutting measures
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NewsMedia Bites 5 September: Glen’s, Johnson & Johnson, M&S, Amazon
The Food Standards Agency has warned of fake bottles of Glen’s Vodka
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NewsJLP submits proposals to convert former John Lewis warehouse into 215 homes
The site in Reading is the final of three proposed build-to-let redevelopments as part of JLP’s £500m joint venture with Abrdn
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NewsCity snapshot: Andrew Carter quits as Chapel Down profits slump
Chapel Down and Hilton Foods announced results and personnel changes. Itsu reported record grocery sales.
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NewsMedia Bites 4 September: John Lewis, thefts, antibiotic resistance
John Lewis is getting down to business on its housebuilding programme
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NewsJohn Lewis denies further job cuts are planned
The retailer is currently consulting staff over changes to store roles
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Analysis & FeaturesWhy Waitrose is turning its focus to convenience again
The retailer has unveiled plans to open 100 new Little Waitrose c-stores
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NewsWaitrose to open 100 new convenience stores over five years
Waitrose will open 100 new convenience stores iover the next five years, and renovate a further 150 supermarkets
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NewsJohn Lewis shakes up store hours in restructure aimed at boosting customer service
The retailer will cut 1% of its headcount as part of the changes, which mirror an earlier move at Waitrose
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NewsJohn Lewis follows Waitrose with new retail media upgrade
Suppliers will now be able to access data on how specific advertising campaigns are performing on the John Lewis website, among other things
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NewsJohn Lewis partners with Timpson Group for new clothes repair service
It’s the latest new initiative being trialled by John Lewis as it seeks to broaden its offer and attract customers back to its ailing department stores
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NewsOcado Retail poaches Nicola Waller from JLP for trading director role
Waller was JLP’s head of customer proposition for home furnishings from 2020 until her appointment at Ocado Retail this month
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NewsJLP to lodge appeal over delay to Waitrose buy to let property plans
The partnership will lodge a non-determination over delays to a planning application to build homes above a Waitrose in west Ealing
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NewsJohn Lewis Partnership finance director Bérangère Michel to step down
Her departure is the first major change to the partnership’s executive team since Jason Tarry was announced as Sharon White’s successor
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NewsWaitrose customer service workers no longer at redundancy risk
As many as 200 roles were at risk at key outsourcer Foundever, which handles customer service calls for Waitrose
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Comment & OpinionTarry’s work at Tesco shows the power of supplier collaboration
Under Jason Tarry, supplier dialogue with Tesco buyers became more strategic – investment followed and honourable commitments replaced settlement wrangling, says David Sables, CEO of Sentinel Management Consultants