John Lewis news and analysis
John Lewis is a department store chain owned by the John Lewis Partnership, which also operates Waitrose. The Grocer covers John Lewis and the John Lewis Partnership with news, analysis, insight and opinion.
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NewsKristin Scott Thomas and Sam Fender star in John Lewis Christmas advert 2026
The retailer’s 20th Christmas advert follows a grandmother resorting to putting cash in her grandchildren’s Christmas cards, until her old wooden toy dog Pickles comes to life
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NewsWaitrose owner JLP strikes historic trade union agreement with Usdaw
Although JLP partners are free to join any trade union of their choice under Rule 58 of its Partnership Constitution, it has until now declined to formally recognise any trade union in a collective agreement until now
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NewsJohn Lewis launches on Deliveroo and Uber Eats, teases AI-powered product finder
Trials of the retailer’s first rapid service found the most popular item bought to date is the Sony PlayStation 5 Controller, with gifting items and gifting packaging featuring highly
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NewsM&S and John Lewis bosses set out budget demands for Chancellor
M&S chief Stuart Machin said he had written to John Healey directly ‘to set out what needs to change’
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NewsWaitrose named partner for Amol Rajan’s new media platform
The Amol Rajan Connection is being described as a modern media platform built around people, ideas, and future opportunities
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NewsWaitrose to source more seasonal chocolate via Tony’s Open Chain
Under the expanded agreement, over half of Waitrose seasonal chocolate will now be sourced via Tony’s Open Chain Mass Balance
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NewsWaitrose plans more price cuts with value perception ‘strongest’ on record
Waitrose’s performance was once again the driver of the wider John Lewis Partnership, where overall sales fell by 2% to £6.3bn during the first half of the year
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NewsJohn Lewis Partnership losses race higher despite Waitrose momentum
JLP said good sales momentum in Waitrose partially offset weaker customer demand for larger discretionary purchases at John Lewis stores
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NewsWaitrose on hunt for 6,000 temps in Christmas recruitment drive
JLP is making a special appeal to younger people aged under 25, as it looks to support the UK’s one million NEETs – people not in education, employment or training – into work
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NewsJohn Lewis opens flagship Platter restaurant at Oxford Street store
The new in-store hospitality concept will replace the retailer’s The Place to Eat restaurants across 32 stores by the end of 2027
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NewsJohn Lewis MD Peter Ruis to leave business after two-and-a-half years
Ruis will remain with the business until 6 September
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NewsJLP launches ‘research online, purchase offline’ measurement after signing new retail media partner
The deal with tech player Kevel would ‘future-proof its retail media offer to brands’ JLP said.
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NewsJohn Lewis unveils new hospitality brand ‘Platter John Lewis’
The new concept will replace The Place To Eat brand across 32 cafés, with all to be refurbished and rebranded by the end of 2027
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Comment & OpinionHow significant is John Lewis’s battle over online sales in rent?
And how are landlords and retailers dealing with the sticky issue of online sales in more recent turnover-linked leases?
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NewsBrent Cross landlord sues John Lewis for share of click & collect sales
Brent Cross landlords Hammerson and Standard Life Investment argue click & collect sales fall within the terms of a turnover lease that was agreed in 1979
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NewsWaitrose yet to see supplier pricing requests off back of Iran war
JLP chief financial officer Andy Mounsey said the business was well-placed to deal with recent fluctuations in energy and fuel prices caused by the crisis
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NewsJohn Lewis Partnership rewards staff with first bonus since 2022
Chairman Jason Tarry said the group’s multi-year plan to invest in customers and its brands was working, with shopper numbers increasing and record satisfaction scores
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NewsJohn Lewis pushes into AI shopping, TikTok Shop and on-demand delivery
The retailer’s products will be “served to customers looking for inspiration on AI platforms” such as Google Gemini and ChatGPT, from later this year.
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Comment & OpinionAsda’s leadership lessons (and other takeaways from Retail Week x The Grocer LIVE 2026)
Discussions at Retail Week x The Grocer LIVE 2026 have included Asda’s turnaround, the role of AI, retail media and the business of building hype
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NewsWaitrose staff to get almost 7% pay rise in April
The John Lewis Partnership said the investment comes on top of the nearly £300m it has pumped into improving salaries over the past three years