Loyalty schemes trump AI as most valued supermarket technology

Significant investments have been made in technology, including electronic shelf edge labels

Only 4% of shoppers said ‘the ability to compile lists and order products via AI agents’ was very important to them

Loyalty schemes and personalised offers are the most valued supermarket technologies, according to new research commissioned by The Grocer and Retail Week.

Already have an account? Sign in here

Want access to this article?

Register for LIMITED access

REGISTER FOR FREE

Get PREMIUM access for £1 a week

SUBSCRIBE NOW