E-commerce software and operations platform THG Ingenuity – which works with Coca-Cola, The Range, Wilko, Holland & Barrett and Asda – has appointed a new CEO.
Gemma Spence will commence in the role this December, to lead the company through “its next phase of growth as a proprietary commerce operating system” after its demerger from THG last year.
Spence joins from global creative marketing company VML, where she served as CEO and country manager for Luxembourg, leading its marketplace and Amazon Center of Excellence.
Previously, she became one of the youngest CEOs within Omnicom, where she founded and scaled its e-commerce consultancy across EMEA.
“Having spent 17-plus years in this industry, what excites me the most is the exceptional talent, the operator-led capabilities and the speed of this organisation. Ideas move incredibly quickly from concept to scaled capability,” Spence said.
“By connecting these through a common decision layer, the opportunity is enormous. That’s the future of commerce, and very few businesses are as well positioned to build and own it as THG Ingenuity,” she added.
Spence replaces Richard Ward in the CEO position. Ward has joined enterprise architecture software firm Avolution as CEO.
As part of the leadership change, THG Ingenuity president John Gallemore – who co-founded THG in 2004 – will move into the role of chairman.
Alistair Crane, who had been chairman, will become a strategic consultant for the business.
“THG Ingenuity was built to scale the world’s most ambitious e-commerce businesses, using data-led technology, automation and robotics to solve the practical challenges of operating at scale,” Gallemore said of Spence’s appointment.
“The next phase will be about making these platforms operate faster, smarter and more connected than ever. Gemma brings extensive experience of building commerce businesses, and a clear understanding of what brands need to grow. Her track record speaks for itself, and I’m confident she will lead THG Ingenuity in its next phase of growth.”
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