Tesco has solved its non-food online delivery problems that resulted in major delays to orders over the past month.
The Tesco Direct site buckled under the strain of orders, with the retailer initially blaming the “unexpectedly high demand” caused by its Clubcard Boost promotion.
Last week, with delays of up to two weeks being experienced, the retailer issued a new apology to customers, laying the blame on the impact of Black Friday.
This week, the delays were reduced to first between two and four days, and then Tesco announced that deliveries had returned to the normal schedule.
A Tesco spokeswoman said: “We have now resumed our Tesco Direct next-day delivery and click & collect services to every store in time for Christmas.
“We put in place a temporary five to seven-day delivery service to ensure we fulfilled customer orders during our Clubcard Boost and Black Friday events. Customers should check the Tesco Direct website for the last Christmas order dates.”
Tesco has attracted criticism on social media, including customers claiming to have had their Christmases ruined.
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