All Post Office articles – Page 10
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Grocer 33Tesco, Maryhill, Glasgow
The Grocer 33 is a weekly mystery shopping survey, tracking price, service and availability at the five leading grocery retailers: Asda, Morrisons, Sainsbury’s, Tesco and Waitrose. Each week the winning store manager is interviewed by The Grocer.
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News‘Revolution’ for staff training at the Co-op
The Co-operative Group has rolled out a new training programme for staff working at its food stores. Citrus (Communication, Induction, Training, Resource, Understanding and Support) was launched in early autumn and trialled at 81 stores....
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Comment and Opinion
Alan Wyle's Expert Advice: In local stores, fresh really means fresh
Indies can put the mults to shame in the freshness race – but communication is key, says Alan Wyle
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News
Former RNS owner grows c-store chain
Richard Higgins, who sold his 15-strong c-store chain RNS Holdings to Southern Co-operatives, is expanding his new business. Higgins sold up in August 2006 but launched a new c-store business, Culverhill Retail, in February 2007. The...
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NewsCamelot ban sparks calls for fair play in e-payment sector
The barring of Camelot from the e-payment market has delighted PayPoint but left Payzone fuming – and contemplating legal action, says Beth Phillips
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NewsGrocer 33: Asda comes up trumps in Manchester
Three stores had no items out-of-stock this week, but the winneris Asda in Wythenshawe, Manchester, which pipped its rivals to the post thanks to impressive levels of customer service.
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News
David Sands creates store of the future
David Sands has spent £200,000 turning its Kinross site into a flagship store of the future.In one of the biggest investments made by the family-run business, a new entrance was built, the Post Office was relocated, checkouts were given...
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NewsGrocer 33: Waitrose top thanks to its super service
Waitrose's Food & Home branch in Salisbury was one of four retailers to offer strong availability, but its friendly staff went out of their way to assist our shopper, which helped it land our top store award.
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News
Mystery Shop: Indies get down with the kids
In addition to the usual 10 essential products, we decided to also test this month's indies on another footfall driver - infant care. Balihar Khalsa reports
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News
Don't let the crunch steal Xmas
As consumers rein in their spending, retailers are hoping for a festive sales boost before the recession kicks in during January and February. The outlook remains tough, says Noli Dinkovksi, but the grocers could come out on top if they...
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News
The winning ticket
Raised consumer expectations combined with new technology have changed the face of competitions in recent years. So what makes a competition work, asks Mary Carmichael
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News
Costcutter to grow post office numbers
Post offices may be in decline across the country but Costcutter plans to attract more of them to its stores. The company has recruited its first ever post office development manager to grow its post office network and ensure its 48 post offices are...
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News
Food policy is part of everybody's agenda
Jane Midgley Research fellow, Institute for Public Policy Research (IPPR) northSir; At a time when one food crisis seems to follow another it is tempting to agree with Tim Lang's argument for food policy to be tackled (The...
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News
Well done Morrisons (but none too soon)
Sir; At a time when dairy farmers are facing rising fuel, feed and fertiliser costs, supermarket group Morrisons must be congratulated for increasing its milk buying prices and for telling processors to pass the extra 1p a litre (0.568p a pint)...
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News
Can Payzone fund its way back to the big time?
Payzone operator Alphyra's reverse takeover of Cardpoint late last year was supposed to kickstart a challenge to PayPoint's dominance in the electronic payment sector. Instead Payzone has spent the past five months seemingly lumbering from one...
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News
Top-Up shop
Who we visited budgens Teddington, Middlesexco-operative late shop Aston-cum-Aughton, South Yorkshireco-op welcome Banchory, Aberdeenshirefelpham bazaar Felpham, West Sussextesco express...
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News
Top-Up shop
Who we visited budgens Teddington, Middlesexco-operative late shop Aston-cum-Aughton, South Yorkshireco-op welcome Banchory, Aberdeenshirefelpham bazaar Felpham, West Sussextesco express...
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News
How to make a success of running a local post office
Dean Holborn Owner, Holborns We took over the post office in our village in 2006 after the original one closed and invested money to make space for it. Having a post office is important to a c-store like ours because it gives...
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News
Store visit - Holborn's
Established: 1974 Turnover: £1.74m No of stores: Two Size of store: 1,000 sq ft Tucked away in the tiny village of South Nutfield, Surrey, is the country's best independent c-store. At 1,000 sq ft, it's pretty small. But what Holborn's lacks in...