All Post Office articles – Page 14
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Not happy with terminals
More than three quarters of independent retailers with either PayPoint or Payzone terminals in their stores are not happy with the margins and terms offered.Findings from our exclusive reader panel survey support the view that the row between...
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PayPoint star in rebellion
One of PayPoint’s award-winning retailers is threatening to chuck out his terminal because of the service’s poor margins.Ushi Vithani, owner and manager of The Front Page, a CTN store in Thamesmead, South London, has dealt with PayPoint, the...
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Village shop evolves to meet local needs
Julie Sanderson has seen a great many changes to the community store she manages in Freuchie, Scotland, over the past 18 months.The latest was the electronic point-of-sale system that was installed earlier this month, to which staff are still...
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Couple bid farewell to a life in retirement
Retirement is proving to be a hectic time of life for Alec Gardner and his wife, Lyn. Not only have they set up shop again, but the couple have just picked up Budgens Shop of the Year award.After 35 years of running CTN stores in London’s East...
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Review of 2004
January Big Food Group meets Londis’s advisors, KPMG, to discuss a bid. BFG announces departure of Iceland MD Mike Coupe. Tesco stuns convenience world by buying Adminstore. The City raises concerns about Morrisons’ ability to integrate...
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Post office is strangling enterprise
from an independent retailer, name and address suppliedSir; My shop is situated in a rural area of Scotland. The next nearest shop and bank are well over 10 miles away. The shop is open at least 51 hours a week, but when I took it...
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smaller retailers at a disadvantage
from a member of the Rural Shops AllianceSir; Referring to Rod Addy’s article ‘C-stores attack PO terms’ (The Grocer, December 4, p4-5), I note with interest recent action by large multiples to cut the number of sub-post offices in...
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Size matters with Commission rates
from Sub-postmaster, name and address suppliedSir; With regard to your coverage of c-stores protesting about Post Office terms, I would like to share my experience. Prior to purchasing a post office, I was well aware of the...
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ACS launches OFT complaint against Post Office contracts
The fight for a fairer contract between the Post Office and retailers who operate them has begun, with the Association of Convenience Stores (ACS) raising a complaint to the Office of Fair Trading (OFT).Of the 32,000 stores represented by...
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PO must offer ‘better terms’
The Association of Convenience Stores has renewed calls for the Post Office to improve franchise terms for independent retailers after reports that many Crown post offices could close.The Post Office has denied speculation it could close...
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What’s on tescoTV
The industry might still be assessing the merits of Tesco TV, but away from the fmcg sector it is attracting new money in an area with undreamt-of possibilities. Siân Harrington tunes inMrs Myers fudge shop, Barry’s Plumbing, National...
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Testing times with teens
John Wood finds out how independents are facing up to their most troublesome customersThe latest Retail Crime Survey from the British Retail Consortium (The Grocer, September 25, page 40) revealed a large increase in incidents of...
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Tesco thrives but traders still wary
For the past year, The Grocer has kept a watching brief on Tesco’s store in Hove to monitor the impact that the retail giant’s entry has on the local traders and what it means for the community. Amy Balchin gives the final verdictWhen...
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The proud pioneer
1950s America gave Proudfoot its leading edge says Amy BalchinWilf Proudfoot opened his first shop in the North Riding of Yorkshire soon after the Second World War with £250 and a demob suit given to him on his exit from the Royal Air...
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Keep Sundays special
A survey of independents by The Grocer shows it’s tough enough without even more competitionIt’s 10 years since Sunday trading rules were introduced. And it is clear that while the big box retailers are not pressing the government to...
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Is this the last post?
They have their supporters, but Elaine Watson wonders if the business case for retailer post offices has become unconvincingIf taking on a post office was once a surefire way of earning extra revenue and driving footfall for...
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Underhand tactics?
Test purchasing is part of a strategy to tackle underage drinking, but one retailer says it is just a witch-hunt. John Wood reportsIt is every conscientious retailer’s worst nightmare. A member of staff is just catching her breath...
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Express debuts in Belfast
Tesco is opening a new front in its battle to dominate the c-store sector with its first Express store in Northern Ireland.Opening on Monday, the store is in Ballyhackamore, east Belfast and goes head to head with a flagship Spar forecourt...
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Focus on fresh lifts Tates performance
Sales at Tates, the 185-strong chain of Spar stores owned by AF Blakemore, have smashed through the £200m barrier.
The rise, to £213.9m for the year to April, represents a £3.9m increase on company sales forecasts.
Managing director Geoff… -
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We must keep our position of strength
from Shamus Lehel, Wootton Post Office, Londis, BedsSir; Now that even the new independent directors appointed by KPMG have reached the conclusion that Londis should be sold, we should all get geared up behind our company and push for...