Stores insight and analysis
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Analysis and Features
How The Black Farmer is creating a ‘black Selfridges’ with its Brixton farm shop
Wilfred Emmanuel-Jones says his The Black Farmer Farmshop in London has been in such high demand he’s had to panic-order more stock
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Analysis and Features
Make shopping great again: how can supermarkets bring back the in-store magic?
As supermarkets have slashed costs, they’ve removed much of the in-store theatre. Can they bring the magic back?
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Analysis and Features
Tout’s: the forecourt retailer with the ‘heart of an independent’
Tout’s three forecourt convenience stores – full of local produce and eye-catching merchandising – earned it the Independent Retail Chain of the Year award at the Grocer Golds 2023
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Analysis and Features
Sensei: the store that gets smarter with each shop
The Portuguese tech business has spent years perfecting a checkout-free store a grandmother could use. Its CEO explains why competitors like Tesco and Amazon are following suit
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Analysis and Features
How falling real estate store values are hitting supermarkets
Falling property values are dragging on retailers’ results, potentially affecting their ability to borrow or invest. How are they responding?
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Promotional Feature
5 top cybersecurity tips for retailers
With retailers being the ideal targets, attackers are finding new ways to breach their online security. Here, security specialist Thales identifies the key target areas and offers some top tips on how retailers can protect themselves from cybersecurity threats.
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Comment and Opinion
The awkward irony of Aldi’s April Fool’s Day joke
Aldi challenged shoppers to ‘beat the checkout’ staff – but it may have found its own way to do so
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Promotional Feature
Four ways to build customer-obsession into your business... and why you need to
The only way to build a better customer experience is to ensure that their satisfaction is a company-wide mission. Nicolas Hammer, CEO of leading customer interaction management platform Goodays (formerly Critizr), reveals how.
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Analysis and Features
How Kavanagh’s Budgens is putting a premium twist on convenience
Kavanagh’s Budgens in north London is filled with counters of fresh fish, exotic fruit & veg, plus riches of Spanish and Italian meats
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Comment and Opinion
How Argos became an unexpected high point of Sainsbury’s record Christmas
The ongoing focus on convenience and reliability enabled Argos to deliver at time when others fell short
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KVI Tracker
KVI price tracker: baked beans, long-life milk and eggs see more price increases
Own-label baked beans at Asda and Tesco moved up another 5p in price this week and are now 56% more expensive than last year
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Analysis and Features
How Craigie’s gave its farm shop café a ‘colourful and organic’ £200k makeover
It comes 35 years after the Edinburgh business made its debut as a one-table retail operation in a converted barn
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Comment and Opinion
As Aldi enters the big four, are we approaching ‘peak discounter’?
There is more growth to come for Aldi and Lidl, if they don’t slip up, says Jeremy Garlick of Insight Traction
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Comment and Opinion
What Asda has learned from its sustainability store trials
Asda has learned a lot about how to operationalise a completely different way of retailing, says director of sustainable commercial activities Susan Thomas
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Comment and Opinion
Why we shouldn’t write off Amazon Fresh stores just yet
With a new physical store leadership team formed under Tesco veteran Tony Hoggett, Fresh’s expansion pause is likely to be just that
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Comment and Opinion
Why food and drink should pay more attention to Costco
Costco is flying under the radar, but offers plenty of lessons to other retailers
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Whitepapers
Eliminate checkout friction by revolutionising your POS experience
Learn how the Eggplant point-of-sale systems continue to evolve customer convenience
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Analysis and Features
New York Fancy Food Show 2022: top 10 emerging food trends
From mushroom crisps to collagen bars, The Brand Nursery director Chris Blythe rounds up the key points of interest
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Analysis and Features
Premier’s ‘Latest Thinking’ in convenience: inside Mandeep Singh’s store in Sheffield
A week after Premier’s Grocer Gold win for Symbol Retailer of the Year, we take a look inside the flagship store
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Comment and Opinion
Asda sprinkles a bit of festive magic on Easter
Asda wins this year’s battle of the Easter ads