Waitrose news and analysis – Page 99
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News
The Co-op Group gets whipped by Waitrose in consumer survey
The Co-operative has emerged as the surprise loser in a major six-monthly customer service survey.The Institute of Customer Service asked a panel of 25,000 shoppers to score the major food retailers. They voted Waitrose the best food...
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New Waitrose local food chief
Waitrose has named Tracey Marshall as its product manager for local and regional produce, replacing John Vine in the role.
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Bluewater to open John Lewis food hall
The second John Lewis food hall from Waitrose is set to open on 6 August at the Bluewater shopping centre, following a £21.9m spend on the branch. The hall will include a charcuterie bar, wine bar and pattisserie in the basement.
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NewsEssentials success drives new shoppers to Waitrose
The launch of its new Essentials budget range has helped Waitrose capture an extra quarter of a million new shoppers in the past month, new research has found.
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Hungry tots get option of bigger pots
Plum is adding bigger pots to its organic fromage frais range to cater for hungrier babies and toddlers.Packs of 4x90g pots are being rolled into Waitrose now at an rsp of £1.99, the same price as its standard 6x60g range. They will be...
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Waitrose looks to relocate as Sainsbury's takes Marlow site
Waitrose has begun a consultation process for 171 staff because its Marlow branch is having to close before Christmas after Sainsbury's secured the head lease of the site.The retailer's occupational lease expires later this year after...
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Dorset adds bran flakes to its line-up
Dorset Cereals is adding a bran flake range to its portfolio for the first time.Tasty Fruit and Fibre, which is being rolled into Tesco and Waitrose now, is positioned as an "easy and tasty" way to add fibre and bran flakes to a diet....
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NewsGrocer 33: Great service at Waitrose wins top spot
Customer service and availability were a mixed bag this week, but Waitrose in Chesham gave itself the winning edge with a "lovely and clean store that was a pleasure to shop in". Staff went out of their way to be helpful, escorting our...
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Other Movers 23/5/09
Waitrose's local food buyer John Vine has moved to become a buyer for canned goods. Waitrose said it was currently searching for someone to fill the local food buyer role.
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NewsPayzone in Waitrose mobile top-up deal
Payzone has signed a two-year contract to provide mobile top-ups at check-outs in Waitrose stores across the country. "The contract boosts Payzone's position as a market leader of cash acceptance networks and demonstrates Payzone's...
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Grocer 33: Waitrose staff excel in Edinburgh
It was another week of strong availability across the board, but Waitrose in Edinburgh clinched our top store award thanks to its exceptional customer service.
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NewsWaitrose brand price hikes anger suppliers
Waitrose has caused fury among branded suppliers who believe the retailer has increased branded prices to compensate for price cuts in the Waitrose Essential budget range, which was rolled out last month. Unlike the big four, Waitrose has...
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NewsRolling stock for Waitrose
Waitrose is storing its back stock in rolling cages other than on shelves at some stores to improve availability. The 'rolling warehouse' system groups stock by aisle to speed up shelf replenishment. "Almost half of our shops are now using...
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NewsGü unveils Naughties ambient cake range
Gü is taking on own-label offerings from M&S and Waitrose with Naughties – a range of bite-size cake tubs that marks its first foray into ambient cakes.
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Quality test: own-label fRESH PASTA SAUCE, TOMATO & MASCArPONE
At £1.99, Waitrose's sauce was the priciest of the bunch and was pale in colour.
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Waitrose trials new food store format at motorway services
Waitrose is locking horns with M&S Simply Food by trialling two motorway service franchises.The retailer has teamed up with motorway services operator Welcome Break to open 2,500 sq ft food stores next month at Oxford Services on the M40 and...
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NewsGrocer 33: Aisle and till service shine at Waitrose
Three retailers boasted strong availability this week, but Waitrose’s Cheadle Hulme branch won our top store award thanks to its short queue and “immaculate” customer service
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The Price promise
A new entry-level range will make Waitrose an essential shop, says managing director Mark Price. By Adam Leyland
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NewsSecond Opinion: Opposite sides of the same coin
Morrisons and Waitrose share a surprising amount of common ground, finds Clive Barker
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News
Editor's Comment: Coca-Cola working with Innocent? That would take a lot of getting used to
It's been a week of strong contrasts. Morrisons (up) versus Waitrose (down). Cola (up) versus smoothies and bottled water (down). And, in another delightful example of how perplexing it must be to be a shopper, contrasting articles, on the same...