in depth


Could a unified company vision save WH Smith from the high street scrapheap?

The retailer needs to align the whole organisation with one consistent vision, tell one story and speak with one voice, argues Chris West of Verbal Identity

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more high street news & analysis

julian metcalfe itsu

Itsu launches trial of paperless receipts Subscription

08 Aug 2018 | By Emily Bright

The move is designed to help cut down on the three million paper receipts Itsu prints each year

costa coffee credit

Costa rolls out Chatty Café scheme to battle loneliness

08 Aug 2018 | By Emily Bright

More than 300 Costa branches will incorporate the scheme

Pret breakfast

Pret appoints former Just Eat exec in chief marketing role

06 Aug 2018 | By Emily Bright

Dawe left Just Eat in May following a management restructure

Sushi food to go lunch

Supers and c-stores grow share in food-to-go

03 Aug 2018 | By Ronan Hegarty

The MCA UK Eating Out report showed supermarkets and c-stores now hold a 14% share of all out-of-home eating occasions

Finance accounting financial results balance sheet

IFRS 16 accounting change will be momentous for UK retailers

31 Jul 2018 | By Simon Lello

Savvy retailers have a window of opportunity to proactively negotiate with their banks, says MUFG’s Simon Lello

Chris Edwards

Poundworld founder Edwards hopeful 171 stores can be saved Subscription

23 Jul 2018 | By Steve Farrell

Edwards said he had raised £25m to restock empty branches and warehouses

Pret breakfast

Pret to roll out compostable cutlery to all stores Subscription

19 Jul 2018 | By Emily Bright

After trials of wooden utensils ‘fell a little flat’ with customers

eat 17 grocery store

Eat 17 to open Hammersmith store featuring street food market Subscription

19 Jul 2018 | By Emily Bright

The new store will have three street food booths featuring local food concessions such as The Pizza Project

john timpson credit scott wishart

New government panel formed to 'rescue the high street' Subscription

18 Jul 2018 | By Ian Quinn

Panel is set to be chaired by Sir John Timpson

high street shops

It’s Groundhog Day for UK high streets with yet another review

17 Jul 2018 | By Ian Quinn

If it were not that the problems facing the high street were so serious, the announcements from the latest high street minister, Jake Berry, would have been comedy gold


WH Smith Travel stores to trial Sainsbury’s food to go lines

16 Jul 2018 | By Marianne Calnan

The nine-store trial is set to kick-off next week

Poundworld administrator's sale

Poundworld stores to close on 6 August if no buyer is found Subscription

16 Jul 2018

So far 25 stores have aleady closed with 80 set to shutdown on 22 July…

Poundworld closing down sale

Another 80 Poundworld stores to close with loss of 1,024 jobs Subscription

16 Jul 2018 | By Steve Farrell

The closures will result in the loss of 1,024 jobs

Costa Coffee

Costa Coffee links with Flux to trial mobile rewards scheme Subscription

11 Jul 2018 | By Emily Bright

Customers can get digitised rewards stamps automatically as part of any purchase

pret staff

Pret may open store run by former homeless people Subscription

11 Jul 2018 | By Emily Bright

Pret has been helping the homeless through its Rising Stars initiative for 10 years


Starbucks commits to eliminating single-use straws by 2020

10 Jul 2018 | By Emily Bright

Pret and Costa to ditch plastic straws by the end of the year

Sainsbury's Patisserie Valerie

Sainsbury's expands Patisserie Valerie products to 70 stores

09 Jul 2018 | By Marianne Calnan

All stores with Patisserie Valerie concessions offer a click & collect service

pret apprentice

Pret a Manger offers apprentices business leadership scheme

05 Jul 2018 | By Emily Bright

Those who reach the final manager stage of the programme will be invited to apply for a BA in business management

KFC supply

KFC faces more delivery delays following IT update problems Subscription

02 Jul 2018 | By Marianne Calnan

IT problems occurred last weekend at its Rugby distribution centre

Lidl Slateford Road

Lidl to create 300 jobs with five new stores across Scotland

02 Jul 2018 | By Steve Farrell

The discounter has announced plans to recruit up to 40 new staff for each of the planned stores



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Plastic and the Packaging Conundrum

Plastic is the new public enemy number one. But how should the industry, which is so reliant on plastic as a packaging solution, respond?


The Soft Drinks Sugar Levy Webinar

What does the Sugar Levy mean? Everything you ever wanted to know and never dared to ask


Coca-Cola: How to Bring Sales and Operations Alive with Data

Implementing a robust Sales and Operation process at Coca-Cola



WHITE PAPER – Accelerate your supply chain as retail pressure intensifies

Big or small, Food and Drink manufacturers are under pressure. Supermarket range reviews, massive retail mergers, the backlash against plastic packaging and the ongoing unpredictability of Brexit are just some of the huge challenges facing them in 2018. 


WHITE PAPER – Innovation… who gives a SHIFT?

There was a time where it was enough to do one thing and do it well. When simply providing a solid product and service would support your business model for many years, if not decades. But the world has changed and continues to change… fast. Brands need to be planning ahead, but also ready to react when the competition start to encroach on their territory.  


White Paper: A new model for launching new products

As three in four new product launches currently fail within a year, Bray Leino’s new comms model suggests how the traditional approach can evolve to de-risk the launch process. Hosted by The Grocer, Bray Leino invited marketers from leading food and drink brands to discuss this hypothesis. That discussion is the basis for this paper.




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