Asda Crawley, West Sussex
1 This store had no fresh own-label kippers in stock but our shopper said it was completely clear of packing trolleys. Staff were helpful when asked for assistance, although the checkout operator did not greet our shopper and no help was offered with packing his bags. Ambrosia creamed rice was hard to find.
We visited on 23 February 2007 at 6.00. Our shop lasted 40 minutes. Time spent at the checkout was six minutes.
morrisonS Baillieston, Glasgow
0 This store had no out of stocks and was described as clean and tidy by our shopper. The store was well merchandised, so he had no problems finding items on his list. All staff were in uniform and wearing badges. A sufficient number of checkouts were open for the volume of customers.
We visited on 23 February 2007 at 10.25. Our shop lasted one hour, three minutes. Time spent at the checkout was five minutes.
sainsbury's Shiremoor, Tyne and Wear
0 Our shopper was impressed with this store, which had only been open for one week and had no out of stocks. The store was clean but had some packing trolleys in the aisles, although our shopper said they did not cause a problem. He said staff were polite and eager to help.
We visited on 23 February 2007 at 9.00. Our shop lasted one hour. Time spent at the checkout was nine minutes.
3 This store had no 200g packs of Philadelphia soft cheese, own-label fresh kippers or Aquafresh mint toothpaste in stock. Our shopper said the store was clean but an absence of staff on the shop floor meant she had to ask for assistance at the tills. The checkout operator greeted her but no help was offered with packing.
We visited on 23 February 2007 at 11.20. Our shop lasted 51 minutes. Time spent at the checkout was three minutes.
tesco Burton-on-Trent, Staffordshire
2 This store had no loose lemons or Doritos cool original in stock. Our shopper said the store was well merchandised but that one aisle was busy with packing trolleys, making it difficult to get to products. Eleven out of 23 checkouts were open causing queues to form, according to our shopper.
We visited on 23 February 2007 at 4.55. Our shop lasted 50 minutes. Time spent at the checkout was six minutes.
1 There were no 2-packs of Kleenex for Men in stock in this store, which was clean and tidy. The store was well merchandised with a sufficient number of checkouts open. Staff were polite and friendly and help was offered with packing bags.
We visited on 23 February 2007 at 9.30. Our shop lasted one hour. Time spent at the checkout was seven minutes.