0 Our mystery shopper at the Small Heath Asda store on Coventry Road in Birmingham was able to find all the items on her shopping list. She noted that one aisle was completely obstructed by packing trolleys and shelf stackers. Australian red wines and South African red wines were mixed together, which made searching difficult.
We visited on 6 October 2006 at 07:50. Our shop lasted 60 minutes. Time spent at the checkout was 5 minutes.
morrisons Cambuslang, Lanarkshire
2 Two items on this week's shopping list were sold out when our mystery shopper visited the Morrisons store on Bridge Street in Cambuslang, Lanarkshire. The store was not able to sell him the Colgate Total Professional toothbrush or the 500g/160 bag pack of Tetley tea bags.
We visited on 6 October 2006 at 09:50. Our shop lasted 73 minutes. Time spent at the checkout was 7 minutes.
sainsbury's Southend-on-Sea, Essex
0 Our mystery shopper was able to find all but one of the items she needed at the London Road Sainsbury's in Southend-on-Sea, Essex. The store did not stock Amoy Straight to Wok medium noodles. She said the store was cluttered with packing trolleys, which made it difficult for her to find the products she needed.
We visited on 6 October 2006 at 10:46. Our shop lasted 63 minutes. Time spent at the checkout was 3 minutes.
somerfield Broxburn, West Lothian, Scotland
1 Our mystery shopper at the Somerfield store on East Main Street in Broxburn, West Lothian, found that the store was sold out of smooth own label peanut butter. It also did not stock Wall's thick pork sausages or loose parsnips. However, she noted that the staff were helpful when she asked for assistance in finding items.
We visited on 6 October 2006 at 10:45. Our shop lasted 40 minutes. Time spent at the checkout was 3 minutes.
tesco Amersham, Buckinghamshire
3 The Tesco on London Road West in Amersham, Buckinghamshire had several items out of stock when our mystery shopper visited at midday on a Friday. The store was sold out of own label smooth peanut butter, Amoy Straight to Wok medium noodles and Sacla' Classic pesto.
We visited on 6 October 2006 at 12:45. Our shop lasted 61 minutes. Time spent at the checkout was 7 minutes.
waitrose Bury St Edmunds, Suffolk
0 Our mystery shopper had no problems finding any of the items she needed at the Waitrose store on Robert Boby Way in Bury St Edmunds, Suffolk. She also reported that the staff were extremely helpful when she needed help finding products.
We visited on 6 October 2006 at 18:30. Our shop lasted 35 minutes. Time spent at the checkout was 4 minutes.