All articles by Elinor Zuke – Page 22
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NewsAsda wants gamers to Buy, Play, Trade
Asda has added a new dimension to its entertainment arm by selling pre-owned video games in more than 230 stores.
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NewsGrocer 33: Service - Sainsbury’s atmosphere seals victory
Sainsbury’s in Swansea won this week’s service award with a display of consistently good customer service. Our shopper said there was a “lovely atmosphere” in-store and that staff had gone out of their way to offer help. One looked for the pains au chocolat with her and the checkout assistant ...
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Retail Prices: Don’t believe the papers – food prices are going down
Costs are on the up but stories of 10% price increases by Christmas seem OTT, as The Grocer Price Index reveals they are going the other way. Elinor Zuke reports
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Grocer 33 Online: Tesco leaves Ocado crying over spilt milk
A little spilt milk was enough to ensure Tesco snatched victory from Ocado in this month's Grocer 33 online shopping survey.
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NewsGrocer 33: Service - Queue-free Asda wins by a whisker
This week's service award was tightly fought, with Morrisons and Asda both providing a full basket, excellent customer service and a neat and tidy store.
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NewsRoses return to tins as Cadbury scraps cardboard box trial
A sustainable packaging trial on Christmas tins of Roses will not be repeated this year, as Cadbury confirmed the return of tins to Tesco. The 2009 trial had seen Tesco sell Roses and Heroes in sustainable cardboard boxes, or 'cartins',...
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NewsGrocer 33: Service - Tesco’s staff and stock win the day
An army of helpful and knowledgeable staff won Tesco in Stockport this week's The Grocer 33 service award.
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NewsTesco wins latest round in advertising battle with Asda
Tesco has hit back at Asda in the supermarkets’ long-running tussle over price-based advertising.
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NewsWiseman denies link to profit warning as Tesco joins milk war
One of Tesco’s biggest milk suppliers has insisted that a profits warning issued on Thursday was unrelated to Tesco’s decision this week to go head to head with Asda on retail milk prices for the first time.
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NewsGrocer 33: Sainsbury’s speed and stock success
This week's winner is Sainsbury's in Portsmouth, which offered a quick and pleasant shop with no items out-of-stock.
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NewsAsda staff clean up at women’s retail awards
Asda staff claimed a trio of trophies at the Specsavers Everywoman in Retail Awards.
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Tesco launches Korean franchise chain
Tesco is preparing to open a chain of franchise convenience stores in South Korea.
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You just won’t believe your mince pies, Santa
Christmas seems to have come earlier than ever this year, with some retailers kicking off the season's promotions just days after the August bank holiday. Packs of mince pies were on sale at selected Sainsbury's stores for 59p on 1...
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NewsGrocer 33: Full basket gives Tesco the edge
This week's winner is Tesco in Aylesbury, Buckinghamshire. It was the only store to provide a full basket and there was no wait at the tills. Other big plusses were that it was well presented and the staff were able to inform our mystery shopper...
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Retail Prices: Asda deals up by 20% as it puts alcohol in the spotlight
It may have stopped selling booze below cost, but this hasn’t stopped Asda running a fifth of its August promotions in the BWS aisle, reports Elinor Zuke
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NewsRaw deal? OFT cracks down on promotions
Popular promotional tactics will be banned under new standards to be outlined by the Office of Fair Trading next week with retailers facing prosecution and fines if they fail to comply, The Grocer can reveal.
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NewsSlave labour
They are the slaves of the food sector – illegal immigrants often being paid a pittance at suppliers to some of our biggest retailers. As the coalition turns up the heat, Elinor Zuke asks: is enough being done to stamp out the abuse?
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NewsGrocer 33: Helpful staff secure win for Tesco
This week's winner is Tesco in Burnage, Manchester. One assistant showed our shopper to the avocados with a big smile while another left her home shopping trolley to take him to the Birds Eye curry. The only downside was the Tilda rice being out of...
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NewsGrocer 33: Asda wins thanks to no queue
This week it was a closely fought battle with three supermarkets offering a full basket and only one out-of-stock across the board. In the end, Asda in Gateshead won by a whisker because there was no queue at the checkout. The store was...
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Asda shaves fuel prices
Asda has cut the price of fuel by 1p per litre for unleaded and 2p for diesel, meaning customers will now pay a maximum of 111.9p for unleaded and 114.9p for diesel. It is the fourth time Asda has announced lower fuel prices since...