Mystery shop – weekly results – Page 12
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Grocer 33
Tesco puts on a winning Grocer 33 display
Enticing displays, ‘excellent’ services and a swift checkout gave Tesco the win on a busy Saturday morning
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Grocer 33
Waitrose wins with full basket on Black Friday weekend
The store’s busy team of staff were easy to find and “very helpful”
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Grocer 33
Tesco wins with only full basket among rivals
Tesco’s ‘bright’ store in Bracknell was the first in six weeks to manage a full basket
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Grocer 33
‘Bright and cheerful’ Tesco takes Grocer 33 win
Tesco came out on top this week with a good all-round performance, while guest retailer Iceland languished in last place
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Grocer 33
Sainsbury’s pips Asda to take Grocer 33 win
None of our mystery shoppers left with a full trolley for a fourth consecutive week
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Grocer 33
Tesco staff seal Grocer 33 win with tech to check availability
Impressive shop floor service gave Tesco the win this week
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Grocer 33
‘Spotlessly clean’ Waitrose in Buxton wins this week
Our shopper was impressed that the store “clearly made the absolute best of the space”
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Grocer 33
Morrisons offers Grocer 33 shopper a ‘happy and friendly’ experience
None of our shoppers managed to pick up a full basket this week
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Grocer 33
Full basket at winning Sainsbury’s store in Brighton
The store was the only one of the six retailers we tested to provide a full basket of 33 items
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Grocer 33
Morrisons picks up first win of the year with ‘chatty, efficient’ staff
One member of staff was particularly friendly and helpful, but there were very few others available
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Grocer 33
‘Excellent’ availability and friendly staff win it for Sainsbury’s Rugby
Just three points separated the top four stores this week, but Sainsbury’s came out the winner
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Grocer 33
Tesco offers only full Grocer 33 basket this week
Tesco’s Cheltenham superstore provided this week’s only full basket
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Grocer 33
Asda Perth wins with ‘helpful, chatty and polite’ staff
Asda picked up its first service and availability win since mid-July
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Grocer 33
Waitrose Paddock Wood offers ‘clean, fresh and calm’ experience
Our shopper had a ‘calm’ trip on this Friday evening and was impressed by the shop floor staff
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Grocer 33
‘Well kept’ Tesco Galston store takes Grocer 33 win
Our shopper enjoyed her experience in the “new and bright” superstore
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Grocer 33
Another score in the 90s for Sainsbury’s
Sainsbury’s Dulwich store provided a full basket of 33 products and top marks in all but two of our categories
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Grocer 33
Sainsbury’s ends Tesco’s Grocer 33 winning run
Sainsbury’s Newport store delivered an excellent performance, scoring 91 points
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Grocer 33
Tesco takes fourth service and availability win in a row
Tesco is beginning to dominate the Grocer 33 service and availability category, in the same way Asda is on top in pricing
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Grocer 33
Three Grocer 33 wins in a row for Tesco
Tesco claimed its third successive service and availability award with this week’s win the most impressive
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Grocer 33
Tesco wins again with ‘polite, helpful’ staff
Performances looked to have been affected by last week’s heatwave and the busy Friday evening timeslot for our mystery shops