Mystery shop – weekly results – Page 20
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Grocer 33
Sainsbury's 'upmarket' Garthdee, Aberdeen store wins
The fruit & veg section looked “fresh and inviting and was attended by a knowledgeable team member”
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Grocer 33
Sainsbury's Pity Me store in Durham excels
Sainsbury’s excelled on service this week with wins both in store and online
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Grocer 33
Sainsbury's Carlisle 'a pleasure to shop at'
Staff were very pleasant and helpful, taking our shopper to find items
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Grocer 33
Sainsbury's Longwater Norwich staff impress our shopper
Shelves were well stocked, staff were friendly and the layout was “really intuitive”
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Grocer 33
Morrisons Dundee offers our G33 shopper 'a great experience'
Morrisons in Dundee “looked new” and had “lots of displays but plenty of room”
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Grocer 33
G33 Mystery Shopper: a neat win for Waitrose Dorchester
First-placed Waitrose Dorchester featured an attractive frontage with “plenty of neatly stacked trollies”
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Grocer 33
Morrisons Seaburn's 'excellent' staff seal Grocer 33 win
Our mystery shopper was initially perturbed by bird droppings on the glass roof of Morrisons Seaburn store
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Grocer 33
'Bright' Tesco Hull St Stephen's takes Grocer 33 win
Tesco Hull St Stephen’s was head and shoulders above the competition this week
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Grocer 33
Asda Manchester takes win with 'modern' store
Asda Manchester impressed from the start with a “clean and tidy car park with neatly stacked trolleys”
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Grocer 33
Sainsbury's Gateshead takes G33 win with 'friendly' staff
Sainsbury’s Gateshead store took a very solid win this week with 83 points
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Grocer 33
Grocer 33 service and availability: a win for Morrisons Bedford
There was a “really well presented flower section and a member of staff picking and wrapping flowers for customers”
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Grocer 33
Morrisons service impresses at Bredbury
Morrisons Bredbury impressed this week with high store standards and great shop floor service
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Grocer 33
Sainsbury's Barnwood wins with 'calm, uneventful' shop
Sainsbury’s Barnwood won this week with its “clean, bright and spacious store”
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Grocer 33
Tesco Hockley wins with full marks for its staff
One member of staff used a store app on his phone to help our shopper find an item
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Grocer 33
Waitrose Newton Mearns wins with 'warm' customer service
A warm welcome from customer services set the right tone from the start in this five-year-old store
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Grocer 33
Tesco Bathgate hits a high on sunny holiday
Tesco’s Bathgate, West Lothian store was particularly busy - but staff responded admirably
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Grocer 33
Tesco Riverside Dundee wins with 'simple, orderly' store
Our shopper liked the “excellent and varied range of goods and that it relied on simplicity and orderliness of presentation
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Grocer 33
Morrisons Tŷ Glas, Cardiff service proves 'excellent'
When our shopper asked where an item was, one member of staff “took me to the location and asked if he could help with anything else”
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Grocer 33
Waitrose Cirencester claims narrow G33 service win
On this Saturday afternoon shop, Waitrose Cirencester claimed a narrow victory thanks to helpful shop floor staff
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Grocer 33
'Welcoming' Waitrose Dorking takes G33 win
Although the layout was “slightly odd”, Waitrose Dorking was a model of consistency