Mystery shop – weekly results – Page 6
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Grocer 33
Waitrose wins Grocer 33 but availability is poor across the board
There were visible gaps on the shelves at our winning Waitrose store but its rivals also struggled with availability
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Grocer 33
Sainsbury’s puts on stellar Grocer 33 performance while guest retailer Iceland flops
Our shopper said store standards were “exceptionally high”, the branch was “immaculately clean” and availability was excellent
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Grocer 33
Tesco wins with ‘wonderful’ staff and ‘hassle-free’ shop
Tesco’s Old Swan, Liverpool branch was spotlessly clean throughout, nicely spaced and ‘pleasing to the eye’
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Grocer 33
Waitrose Leigh-on-Sea bags win in low-scoring Grocer 33 week
Our mystery shopper raved about Waitrose’s displays but it was an overall low-scoring week as availability suffered across the board
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Grocer 33
Waitrose Sidmouth wins store of the week despite zero points for availability
Our mystery shopper gave its “well kept” and clean car park top marks
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Grocer 33
Tesco edges out Waitrose in low-scoring Grocer 33 week
This wasn’t a high scoring week overall but we were at least treated to a close battle for the top spot
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Grocer 33
Sainsbury’s snags Grocer 33 win in average week for rivals
Our Sainsbury’s shopper noted the shop floor was very clean and orderly while other supermarkets struggled on service this week
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Grocer 33
Guest retailer Aldi fails to impress as Tesco sweeps to victory
Tesco’s Cupar superstore had a ‘nice buzz’ and an impressive fruit & veg section
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Grocer 33
Asda Eastlands nails Grocer 33 mystery shop with perfect availability and attractive promotions
Asda’s Eastlands, Manchester store impressed our shopper all-round this week
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Grocer 33
Sainsbury’s Lincoln superstore takes the win as Waitrose struggles with availability
Our mystery shopper was impressed by the Easter eggs display, as well as by the well stocked and tidy ‘Garden Shop’ aisle
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Grocer 33
Waitrose secures win with excellent shop floor service
Waitrose impressed our shopper with its strong availability and service this week
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Grocer 33
Perfect score for shop floor service at Asda in Clapham
Asda’s Clapham Junction superstore in London claimed victory this week with 82 points
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Grocer 33
Morrisons’ ‘relaxed’ branch easily wins in this week’s Grocer 33
Its Belle Vale, Liverpool, branch would have managed a near perfect score if two of our items had not been out of stock
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Grocer 33
‘Lovely’ Waitrose wins again as Tesco lags on availability
The shop floor was spacious, clean and well organised
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Grocer 33
Iceland wins tightest Grocer 33 battle in several months
Our mystery shopper described a trip to its Food Warehouse store in Boulevard Retail Park, Speke, as an “easy, enjoyable shop in a very pleasant environment”
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Grocer 33
Waitrose snags win with tidy shop and excellent availability
Waitrose was far out in front this week with a gap of 17 points to runner-up Sainsbury’s
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Grocer 33
‘Pleasant’ Tesco Bracknell wins in low-scoring week
This was a highly competitive week despite being generally low-scoring
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Grocer 33
‘Well managed’ Waitrose wins first Grocer 33 of 2022 by a landslide
Our mystery shopper visited the small yet easy-to-navigate store on 2 January, and all the seasonal displays had already been taken down, giving it a bright and spacious feel
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Grocer 33
Morrisons’ Christmas preparedness earns it Grocer 33 win
Morrisons in Chesterfield felt clean and safe, with excellent availability
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Grocer 33
Christmas availability in good shape across the board as Tesco takes win
Tesco’s Extra in Toxteth, Liverpool, took the win with 83 points, aided by near-perfect stock availability