M&S Food Hall

Source: M&S

M&S has got its online stock checker for food back up and running as it rebuilds systems following the cyberattack.

It means that for the first time in weeks shoppers can browse the food catalogue on M&S’s website, including dine-in deals, and select their favoured store to check the options available.

M&S said it was still working on restoring full functionality of the food stock checker but the site was now able to show shoppers whether or not individual products were ranged at their favoured store. 

The online food stock checker was among services disabled as M&S took systems offline in the days after cyberattackers struck over the Easter bank holiday. 

It is understood M&S is working to get the stock checker back online for clothing ranges soon. 

Online sales of clothing lines began resuming in June, though M&S has said it will take until August to fully restore the service.

Rewards are also working in the Sparks loyalty app again, including on clothing ranges.

Read more: M&S starts to get recruitment back online after cyberattack

Speaking to MPs on the Business and Trade Select Committee last week, M&S chair Archie Norman said: “It’s a long, slow process back. Some of the background systems, which hopefully you won’t see, we will be working on in October or November to bring back or replace.”

He said each week of not trading online had cost roughly £10m in lost profit, while M&S has previously forecast a £300m gross impact on profits for the financial year.

On Thursday, four people were arrested as part of a National Crime Agency investigation into cyberattacks on M&S, Co-op and Harrods.

A 17-year-old British male from the West Midlands, a 19-year-old British male from London, a 19-year-old Latvian male from the West Midlands and a 20-year-old British woman from Staffordshire were arrested this morning on suspicion of Computer Misuse Act offences, blackmail, money laundering and participating in the activities of an organised crime group.

Latest Kantar data showed M&S grocery sales maintained double-digit growth in the 12 weeks to 15 June, climbing by 12% year on year.