Skip to main content
Skip to navigation

M&S taking reputational hit after cyberattack, research suggests

By Steve Farrell2025-07-25T11:01:00

mands marks and spencer store (2)

The percentage of consumers who would recommend M&S dropped from 87% at the start of the year to 66% by June, according to The Harris Poll UK

M&S’s reputation has suffered in the wake of the cyberattack, with fewer consumers now willing to recommend the retailer, according to new research.