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Nearly three in four retail workers still facing abuse despite slight decline
By Alice Leader2025-11-10T14:50:00
According to trade union Usdaw’s annual crime survey, 71% of shopworkers experienced verbal abuse in the past 12 months
Abuse against retail workers has slightly declined but the level of incidences remains “too high”, with nearly three in four still being harassed by customers, new data reveals.
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