Snappy Technologies has launched a new AI-powered assistant designed to help retailers better understand their online business and make more informed decisions around home delivery.
The technology has been built to help Snappy Shopper retailers save time and get more value from their home delivery data.
Its capabilities include answering questions about sales performance and bestselling products, as well as helping retailers identify trends and opportunities. Retailers can then ask follow-up questions and receive tailored, data-based suggestions.
Snappy AI can also complete operational tasks, including changing store opening hours for home delivery and updating product prices.
Retailers can access the platform through their existing Snappy Shopper admin dashboard on their mobiles. It is expected to launch in October with up to 10 retailers selected in the trial.
Participation will be free, with pricing for a wider rollout still to be confirmed, added Snappy Technologies, part of Snappy Group.
Snappy Group chief technology officer Alan Reid said: “Retailers need clear, useful information that helps them decide where to focus their time and attention. That’s what we’re building Snappy AI to provide.
“We already work closely with retailers and understand many of the everyday challenges they face. Snappy AI brings that knowledge together with our technology and store data to make insights easier to access and operational tasks quicker to complete.
“This is an important next step for Snappy Technologies as a retail technology partner. Working closely with retailers during the beta will help us build a product around what they find most useful.”
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