Daljit Bhurji
Comment and OpinionRetailers use social media to build Christmas ad buzz
Well 2013 looks set to be the year the Christmas commercials of some of our leading retailers get their ‘Superbowl Moment’…
Comment and OpinionSmart shelves: is this the future of in-store shopping?
Are we ready for shelves that monitor our every move? It is a question we may all be forced to answer soon…
Comment and OpinionTesco has head start with Hudl
Like me, many of you have no doubt been glued to Robert Peston’s BBC series on the history of British retail…
Comment and OpinionSocial customer service in a digital age
Brent Council has been the object of derision this week after it decided to replace its receptionists with a hologram…
Comment and OpinionThe social media baby boom
It remains undeniable that the future king has been born into a social media world…
Comment and OpinionRespect private shopper data if you want to use it
Where is Edward Snowden? Russia, Cuba, Ecuador?…
- Comment and Opinion
Does Coke campaign signal an era of mass personalisation?
You have to be brave to remove the logo from your products on the supermarket shelf…
- Comment and Opinion
Who will fill the food waste knowledge gap?
Richard Benyon dared to offer the public advice on how they could reduce the colossal amount of food they waste…
- Comment and Opinion
Time for supermarkets to take part in grown-up conversations
With the horsemeat scandal finally off the front pages, the whole issue of food mislabelling is back with a vengeance…
- Comment and Opinion
Get set for digital health
Much of the excitement at the recent CES gadget show in Las Vegas centred on wearable technology…
- Comment and Opinion
What's your social media policy?
How do I shut down Twitter?” were the exasperated words of HMV’s marketing director reported last week…
- Comment and Opinion
This year's big digital trends
Deloitte estimated that £500m of UK sales came directly through tablets over Christmas….
- Comment and Opinion
The retailer dilemma: integrate or disintegrate
Omnishambles was recently named word of the year by the Oxford English Dictionary…
- Comment and Opinion
Talking Shop: Embrace the loss of control
I shop at Waitrose because, darling, Harrods is just too much of a trek mid-week” was perhaps my favourite response to Waitrose’s…
- Comment and Opinion
Talking Shop: The real value to your business of a Facebook 'like'
This week, Facebook announced it would be enhancing its security measures on brand pages to remove fraudulent ‘likes’…
- Comment and Opinion
Sharpen the milk message
Scoring a retweet from a celebrity and getting your message seen by thousands of followers is often the holy grail for brands on social media.
- Comment and Opinion
Start of the Mapping Wars
Location, Location, Location! The Mapping Wars have begun.
- Comment and Opinion
Why brands should listen up to social media
So wire baskets are finally available at Aldi after a Facebook campaign. As surprising as the fact…
- Comment and Opinion
Invest in the visual web
Why did a company with over 830 million users pay $1bn for a start-up with just 13 employees and just 30 million users?
- Comment and Opinion
Get cooking with social TV
“I finally cracked it.” These were some of the last words of the late, great Apple CEO Steve Jobs.