from John Spencer, Spencers of Wells, Tucker Street, Wells

Sir; re: The Grocer’s quarterly online shopping survey (Easter online shop slips, April 17, pp4-5). I run a grocery store in Wells and thought I should let you know that all of our customers enjoyed their groceries (within their sell-by date!) over Easter and at the time they wanted them.
That goes for all the chocolate eggs, Easter biscuits, and hot cross buns we sold. So perhaps it is better for shoppers not to buy online and trust traditional methods instead.