Waitrose news and analysis
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NewsJohn Lewis launches new ‘sensory spaces’ format in beauty counter overhaul
The expanded ’sensory spaces’ model had been designed to ’create a truly integrated experience’ in John Lewis beauty halls
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NewsTyrrells teams up with Downton Abbey for limited-edition crisps
Packs will hit Waitrose ahead of the release of Downton Abbey: The Grand Finale on 12 September
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Grocer 33How Cardiff Waitrose store manager David Hughes keeps winning
‘Shopkeeping is at the heart of what we do. We’ve embedded some new processes over the past few years, and the team have bought into it’
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Grocer 33Waitrose in Pontprennau is Cardiff’s best supermarket, finds mystery shop survey
The Waitrose store in the wealthier residential area to the north of the city performed best this week
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NewsJLP head of delivery and operations departs for M&S
Tom Palmer, formerly head of delivery and operations, has left the John Lewis Partnership to join rival M&S
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NewsCheesies named first official snack partner of Edinburgh Fringe
To launch the partnership, Cheesies transformed Waitrose Canary Wharf into a pop-up comedy club
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NewsWaitrose declares ‘sober summer’ as low & no-alcohol sales soar
Waitrose has launched new alcohol-free serves from brands including Pentire, Lucky Saint, Mother Root, Botivo and Fever-Tree
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NewsOttolenghi launches debut ice cream range into Waitrose
This is the first time Yotam Ottolenghi has launched ice creams into grocery
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NewsWaitrose recalls ready meal after spring rolls added in error
The presence of ‘undeclared allergens’ was caused after the manufacturer mistakenly replaced onion bhajis with spring rolls containing soya and sesame
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NewsWaitrose launches ‘last minute’ travel money service in stores
The John Lewis Partnership has been ramping up its financial services offer to fund its ongoing turnaround plan
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NewsDubai-style chocolate biscuits, cocktails and ice creams hit shelves
Fox’s and The Drinks Bureau have unveiled NPD inspired by the viral trend
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NewsJohn Lewis trialling ‘last minute’ gift deliveries with Uber Eats
The pilot will launch in an initial two stores, ahead of a future nationwide launch
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NewsWaitrose rolls out subscription service for online delivery slots
The new ‘Delivery Pass’ will allow shoppers to pay upfront for a subscription period of one month, six months or 12 months
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NewsCastle Dairies and Halen Môn launch premium butter
Castle Dairies has teamed up with Halen Môn to create a premium range of salted butters
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NewsLidl takes Grocer of the Year in glittering Grocer Gold Awards 2025
Lidl won the top award on a night in which the likes of Tesco CEO Ken Murphy, Asda store manager Shaun Parker and Bold Bean Co founder Amelia Christie-Miller were also honoured
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Events & AwardsWaitrose leads the pack with best availability in Grocer 33
Waitrose came out on top in the battle against empty shelves – no mean feat considering it has the smallest supermarkets by square footage most weeks
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Events & AwardsThe Grocer Gold Awards 2025: Grocer 33 - Service
Waitrose breezed its way to being named the best supermarket for customer service once again
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NewsWaitrose to open ‘multimillion’ distribution centre to spearhead store expansion
Mountpark Bristol 360 will be the grocer’s first logistics hub in the south west of the UK
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NewsWaitrose expands retail media capabilities to allow offsite advertising
Any brand partnering either with Waitrose or John Lewis will be able to run advertising campaigns across connected TV, online and in display ads on other websites
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Grocer 33Waitrose Romsey: Grocer 33 store of the week
Store manager Kate Slater on heatwave sales, the ‘Eton Mess town’ and giving customers choice