Comment & opinion – Page 58
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Comment & OpinionMum’s the word: a simpler way to improve customer service
No online advice will ever surpass the training I witnessed many years ago
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Comment & OpinionIs Uber Eats’ courier pick, pack and pay the panacea promised?
Why don’t couriers pick, pack and pay in stores already?
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Comment & OpinionIt’s Britain’s chance to lead the world in low-carbon food production
Farmers and food manufacturers are a critical part of M&S’s Plan A, says Food MD Alex Freudmann
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Comment & OpinionWhy RSPCA Assured remains crucial in the face of criticism
RSPCA Assured was revolutionary when it started 30 years ago and continues to be a driving force for change today, says Toby Baker, executive director at RSPCA Assured
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Comment & OpinionFood system change should be at the heart of every manifesto
We need political leaders to understand food is at the heart of everything, says Dan Crossley, executive director at the Food Ethics Council
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Comment & OpinionWho were the food and drink heroes in the King’s Honours 2024?
An array of food and drink industry leaders and influencers were recognised in this year’s King’s Birthday Honours, with charity bosses, supermarket comms pros and safety leads making the cut
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Comment & OpinionHow can the food & drink industry thrive? Ask young people
All over the world, young people are beginning to question a food system that is making it hard to be healthy, says Sharon Bligh, director of health & sustainability at Consumer Goods Forum, and Molly Lewis, 17-year-old activist from Bite Back 2030
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Comment & Opinion‘Ultra-processed’ food is a distraction. We should be talking about nutrition
The concept of UPF is one that was never intended to determine the healthfulness of a food, says Quorn’s CEO Marco Bertacca
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Comment & OpinionWhat Mondelez’s tie-up with Biscoff says about Cadbury’s NPD strategy
Regardless of what NPD Mondelez is planning, its partnership with Biscoff is bound to lure in shoppers
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Comment & OpinionAn open letter to Henry Dimbleby on the power of UPFs
Demonising UPFs as if they’re all as unhealthy as each other would be as counterproductive as the US experiment with alcohol a century ago, say Melissa Sharp and Leo Campbell, co-founders of Modern Baker
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Comment & OpinionEPR could cause an extinction event among British SMEs
The solution would be to delay this tax to coincide with the DRS on PET and cans, says Pev Manners, MD at Belvoir Farm
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Comment & OpinionMass sandwich recall right response but e.coli outbreak still worrying
M&S, Waitrose, Lidl and Poundland are the only leading multiple grocery retailers not to be implicated so far in the sandwich recalls
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Comment & OpinionWhat immigration will mean for UK food & drink
Newcomers to the UK will import inspirational tastes, flavours and customs along with religious and cultural festivals, says Richard Cope, senior trends consultant at Mintel Consulting
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Comment & OpinionAn e.coli-infested sandwich cannot be easily washed
The outbreak is an extraordinary situation, when you consider the levels of provenance-based intelligence to which food retailers have access
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Comment & OpinionA Rebel’s Guide to the Gig Economy: rousing podcast offers support for workers
Ah, the gig economy. A liberating concept that gives workers the opportunity to be their own boss and complete flexibility? No
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Comment & OpinionElection time is the right time to push the purpose agenda
This is one of the few times when politicians and candidates are actually listening!
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Comment & OpinionToo hot to handle? The dangers of gen Z’s addiction to spice
Fuego, Flamin’ Hot, Volcano… just some of the flavour descriptors on ultra-spicy snacks gaining popularity among young shoppers
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Comment & OpinionFrom inflation to innovation: the tide is turning for fmcg
The fmcg industry can finally get back to what it does best: differentiated innovation that excites consumers, says Warren Ackerman, head of European consumer staples research at Barclays
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Comment & OpinionHow challengers should approach Tesco’s new Marketplace
There are two clues in Tesco’s press release I would be latching onto if I was a brand owner, says Thea Alexander, CEO at YF