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The ACS found around 65% of convenience stores were now offering home delivery
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The trade body is also encouraging its members to inform local authority ‘food hubs’ of the services they offer
Home delivery from local shops has ‘sky-rocketed’ during the coronavirus crisis, with new figures showing there are 600,000 grocery deliveries being made every week.
The findings from the Association of Convenience Stores also show around 65% of convenience stores are now offering this service, up from just 10% according to its 2019 Local Shop Report.
The trade body said more than 30,000 businesses had viewed its guidance on how to operate a delivery model.
ACS members are also being encouraged to inform local authority ‘food hubs’ of the services they offer so that those who are vulnerable and self-isolating are made aware of what local shops can provide in their area.
“The way that local shops have responded to the coronavirus crisis to support people in their communities has been nothing short of incredible,” said ACS CEO James Lowman. “Thousands more shops are now offering home delivery services, which are a lifeline for local people, especially for those who are self-isolating, elderly, or otherwise unable to leave the house.
“The home delivery services that stores are providing include everything from customers phoning through their orders to the shop, all the way to some who are using sophisticated online ordering apps. What this shows is that local shops have adapted quickly to make sure they can still get essentials out to local people, and in most cases those deliveries are processed, packed and delivered on the same day.”
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