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Source: First Milk

Hancock will leave the organisation after 10 years of leading the dairy co-operative

First Milk has announced that its chief executive Shelagh Hancock will retire in early 2027.

Hancock will leave the organisation after 10 years of leading the dairy co-operative.

The co-op said she had overseen a period of significant growth and transformation for the business, including strengthening its financial position, investing in processing capability, deepening customer relationships and positioning the business for growth.

Under her tenure, there have been major site investments and the acquisition of BV Dairy, as well as the development of its regenerative agriculture programme.

The business also became a certified B Corp and was awarded a King’s Award for Sustainable Development during her leadership.

“It has been a privilege to work with our members, colleagues and partners to build a business with strong foundations for the future,” said Hancock. “I am proud of the progress we have made together – from investing in our facilities and capabilities, to leading the way in regenerative agriculture and sustainability.

“First Milk is well placed for the future, and I look forward to supporting a smooth transition to my successor.”

The board has commenced a formal process to appoint Hancock’s replacement, with a structured transition planned to ensure continuity of leadership.

Hancock will remain in post until early next year to support the transition.

“Shelagh has made an outstanding contribution to First Milk since she took on the role in early 2017,” said First Milk chairman Hugo Mahoney. “Under her leadership, the business has evolved into a more resilient co-operative, with a clear strategic direction and a focus on delivering long-term value for our members.

“We have already commenced the process of appointing her successor to continue the journey First Milk is on and to build on the opportunities ahead.”