The Post Office has signed a long-term exclusive deal for cross-border money transfer services at its branches with Western Union.
The financial services corporation will now be the sole provider of the international money transfer services at Post Office branches, expanding beyond the current 4,000 Post Office locations that offer its services.
The Post Office said the deal would further strengthen the commercial offer for postmasters and strategic partners, supporting greater footfall and improved service opportunities in branches.
Postmasters and strategic partners will also benefit from enhanced financial incentives for every money transfer transaction handled in branch, building on the uplift introduced in October 2024.
Both organisations have committed to further investment in marketing, with more opportunities for bespoke signage and dual branded marketing campaigns.
“Post Offices are trusted locations which offer the reassurance of a face-to-face transaction for those who are sending or receiving money from friends and family abroad, and we are expanding the availability of these services,” said Post Office CEO Neil Brocklehurst.
“Under this new deal, postmasters and strategic partners will see more money in their pockets for each Western Union transaction, which is a crucial part of the commitment to transform Post Office and deliver a ‘new deal for postmasters’.”
Western Union Europe, Middle East and Africa president Giovanni Angelini added: “This deal marks a significant evolution in our partnership with the Post Office and reflects the mutual trust we have built over time.
“Importantly, this is a partnership based on our shared commitment to providing convenient, reliable access to cross-border financial services for customers across the UK.”
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