All Availability articles
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Analysis & Features
Climate whistleblowers: why we had to speak out
An explosive insider memo warned of ‘wishful thinking’ on the imminent climate risks to the supply chain. Can its publication shake up a complacent industry?
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Grocer 33
‘Nothing to complain about’ at winning Asda store in Woking
Our shopper said the Asda supermarket was well stocked, light and airy
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News
Tesco plans more market share dominance with 30% target
Tesco currently has a market share of 27.8%, according to the latest 12-week figures from Kantar
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News
M&S cyberattack costing retailer £43m a week in lost sales
The cyberattack’s impact on sales will cut M&S’ full-year 2026 earnings before interest and taxes by around 7%, the Bank of America Global Research report notes
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News
Nisa and Costcutter hit by stock shortages amid Co-op cyberattack
In communications sent to retailers, the symbol groups listed products that were either ‘temporarily unavailable’ or ‘out of stock’ as a result of supplier issues
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News
Co-op societies hit by availability issues amid ongoing cyberattack on Co-op Group
Midcounties Co-op, Heart of England Co-op and Lincolnshire Co-op have all confirmed disruption to the supply of food to stores
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Grocer 33
Waitrose East Sheen comes top in a low-scoring week
Our shopper praised Waitrose’s short queues and checkout assistant
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News
‘There’s nothing to buy’: Co-op cyberattack devastates availability
Co-op has written to its suppliers warning them ‘we are currently unable to place orders until further notice’
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Analysis & Features
Marks & Spencer cyberattack: the reasons, damage and lessons
As Scattered Spider – a hacking gang of ‘mostly teenagers’ – is linked to the M&S cyberattack, what’s at stake, and what options does it have?
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Grocer 33
Service trumps size as tiny Waitrose Greenwich store wins close-run mystery shop
Waitrose’s Greenwich store offered ‘high-quality’ customer service despite small size
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Grocer 33
Waitrose edges out M&S to offer best store experience
Waitrose had tempting counters manned by ‘highly knowledgeable’ staff
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Analysis & Features
Buyer’s Guide: How AI is transforming in-store operations
AI applications have already taken hold across grocery retail, monitoring stock levels, boosting service and cutting shrinkage. Which tech is working best?
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Grocer 33
High Grocer 33 scores for giant Tesco and small Waitrose stores
Winner Tesco Dundee had ‘very high standards’, our mystery shopper reported
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Grocer 33
Large Tesco in Chesterfield offers our shopper ‘everything you need’
Our mystery shopper was impressed with the staff at Tesco Chesterfield
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Grocer 33
Tesco Tidworth comes out on top despite modest size
Our mystery shopper enjoyed the ‘sunny, upbeat tone’ in Tesco Tidworth
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Comment & Opinion
Ex-head of Sainsbury’s Future Brands: how to understand buyers
It is critical to understand what your buyer is looking for and deliver on that, says Tom Forsythe, MD at Good & Proper
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Grocer 33
Sainsbury’s in Bourne wins store of the week as Waitrose food hall comes up short
Sainsbury’s in Bourne, Lincolnshire, squeaked to victory by a solitary point this week
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Comment & Opinion
Allan Leighton’s biggest challenge in turning the Asda battleship
Asda will find range reduction a difficult, long-term project, says Ged Futter, director of The Retail Mind
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Grocer 33
Displays and availability help Morrisons York to Grocer 33 win
With a score of 80 points, the store was Morrisons’ first Grocer 33 win since mid-October
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News
Tinned sardines shortages loom as Morocco supply ‘non-existent’
The majority of the UK’s tinned sardines come from Moroccan waters