All Service and availability articles – Page 5
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NewsAsda bans sale of single knives to counter knife crime
The retailer said it would remove all single kitchen knives by the end of April
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News
Tesco and Co-op robot deliveries expand delivery area
Starship Technologies has grown its Milton Keynes delivery area by a third
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News
Scottish c-store chain Eros fights Cardtronics over ATM fees
Cardronics blamed Link’s series of 5% cuts to the fee that banks pay ATM operators for cash withdrawals
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News
Waitrose 'well-positioned for online growth beyond Ocado'
Waitrose is planning to open a second fulfilment centre to support its online business growth
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News
John Lewis/Waitrose loyalty scheme attracts 300,000 sign-ups
JLP introduced the scheme combining the benefits of its MyWaitrose and My John Lewis loyalty cards in September
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Comment & Opinion
How shopper expectations around online grocery are changing
Retailers need to provide a sophisticated customer experience online as well as offline, says Google’s Harry Walker
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News
Waitrose staff to host 'hands-on' cookery classes
The hands-on workshops are designed to give customers insight into staff’s specialisms
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Analysis & Features
Shoplifting: are we giving thieves a licence to steal?
Legislation, policing policy, austerity, the growth of self-checkouts and even bags for life are being blamed for the rise in crime. But what can be done to tackle it?
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News
Sainsbury's extends lanyard trial for disabled shoppers
Sainsbury’s provide wearers with support such as opening a new checkout or assisting with finding items
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News
Waitrose adds Sushi Daily to Rapid Delivery service
Customers can choose from 25 different types of sushi prepared in store
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Comment & Opinion
Tesco’s counter-cutting move is ruthless but right for the business
Tesco admits at least 4,500 staff are expected to leave the business in the latest in a seemingly never-ending round of cuts
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News
Link offers 1,000 store owners access to new 'super-premiums'
Link said the incentive would take effect from April
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News
Channel Islands Co-op to continue Hidden Disabilities scheme
Staff have been trained to support and improve the shopping experience for people with hidden disabilities
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News
Iceland ranked top UK supermarket for customer satisfaction
It’s the second time in a row Iceland has been the highest rated supermarket in the UK Customer Satisfaction Index
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Comment & Opinion
How in-store experiences can give Morrisons an edge over discounters
The discounters won’t be beaten on price but Morrisons is a leader in in-store experiences, says Nicky Guest, head of in-store excellence at TCC Global
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News
Henderson Group integrates Zapper payment app into EDGEPoS
Zapper is also available in Nisa, Premier, Londis, Best-one, Costcutter and Family Shopper stores
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News
Unilever revamps Partners for Growth convenience website
Partners for Growth is designed to help retailers minimise lost sales and improve how they trade
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News
Waitrose customer service levels up as rivals struggle
Sir Charlie Mayfield hailed “the best operational performance we have seen in a number of years.”
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News
Delivery investment would unlock extra sales, survey shows
The study also found current last-mile delivery costs were eating into profit margins
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Letters
There's a business case for longer Christmas breaks
Earlier closing on Christmas Eve would lead to more goods being bought before the break
