All articles by Stephen Jones – Page 44
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InterviewsWaitrose’s Nathan Ansell on pushing loyalty and value for money
Waitrose’s customer director Nathan Ansell on how he’s reviving its fortunes through ‘bold’ marketing, value for money, and a revitalised loyalty scheme
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NewsPret opens first Spanish store as global rollout continues
The new airport site is the first of what could be 70 new stores in the region
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NewsIceland slashes marketing budget amid ballooning losses
The retailer recently said it would not run a 2023 Christmas advert
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NewsJustin King takes stake in influencer marketing platform Invyted
King joins Leon co-founder John Vincent, who is also an investor in the platform
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NewsIceland facing strike action ahead of Christmas period
Workers at two Iceland warehouse sites operated by GXO are considering industrial action
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NewsHolland & Barrett trials takeaway hot drinks
The retailer has installed a takeaway counter at a store in Birmingham
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NewsWaitrose using AI to improve personalised online shopping
The supermarket has signed a partnership with Netcore Unbxd that will see a suite of new AI-powered tools integrated into its website
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NewsIceland will not run Christmas ad in ‘no-brainer’ decision to invest in prices
‘This was a no brainer for us’, said Iceland executive chairman Richard Walker
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NewsGrocery Girls group dissolves with YF taking on its membership
YF (formerly Young Foodies) will take on the Grocery Girls’ 3,000 members
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NewsBooths ditching self-service checkouts to boost customer experience
”We’re not great fans of self-checkouts,” Booths managing director Nigel Murray told The Grocer
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NewsHolland & Barrett begins stocking medicines in new trial
H&B wants to grow its presence in areas of the market where it has not traditionally been competitive
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NewsWaitrose to offer suppliers targeted advertising after marketing overhaul
The change will give suppliers greater “flexibility” as to when and where adverts appear on Waitrose’s website
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NewsSainsbury’s winning back market share from Lidl and Aldi ‘for the first time’
Sainsbury’s has made a ‘step change’ in its value perception over the last year, says CEO Simon Roberts
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NewsWaitrose asks suppliers to submit deflation proposals as it looks to lower prices
Suppliers have been asked to submit “deflation proposals” as part of JBT templates
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NewsWind farm set to generate a third of Sainsbury’s entire energy needs
Sainsbury’s will acquire 100% of the energy produced at the Longhill Burn wind farm in Scotland
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NewsSainsbury’s trialling new self-serve counter formats
The Grocer understands the new destination formats will largely stock products from Sainsbury’s range of cheese and charcuterie
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NewsStandalone Wilko stores to return to the UK under ‘aggressive’ rollout plans
The Wilko brand owner CDS International has unveiled an “aggressive” expansion plan aimed at rebuilding the discounter’s UK footprint
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NewsIceland kicks off recruitment drive after opening Christmas delivery slots
The retailer wants to fill 1,750 roles across its stores and supply chain
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NewsFounding member Waitrose leaves The Refill Coalition
It leaves the coalition with just two permanent retailer members





