The Co-op news and analysis
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News‘There’s nothing to buy’: Co-op cyberattack devastates availability
Co-op has written to its suppliers warning them ‘we are currently unable to place orders until further notice’
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NewsCo-op ‘could face compensation claims’ after hackers stole member data
The convenience retailer revealed on Friday (2 May) that hackers had accessed personal data relating to a ‘significant number’ of Co-op members
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NewsNearly one in 10 Co-op stores pause contactless payments amid cyberattack
It is understood around 200 of its 2,300 stores stores suffered “payment issues” this morning
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NewsHackers have accessed Co-op member data, retailer admits
The Co-op said that as it continued to experience ‘sustained malicious attempts by hackers’, it had learned they had been able to access data from one of its systems associated with current and past members
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NewsCyberattacks ‘wake-up call to retail’ says government security body chief
The National Cyber Security Centre is working with M&S and Co-op in the wake of attacks, while the ICO recommends customers use strong passwords
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NewsCo-op lists products for free on Deliveroo in clerical error
Co-op’s error, which lasted for ‘a few hours’ last night (1 May), saw online shoppers stock up on products that were incorrectly priced
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NewsM&S is taking reputational damage from cyberattack: research
M&S has ‘suffered a measurable blow to its reputation and trust in its brand’
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NewsHarrods reassures customers after becoming latest retailer hit by cyberattack
Harrods confirmed it had ‘experienced attempts to gain unauthorised access to some of our systems’ on Thursday evening
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NewsCo-op shuts down IT systems following hacking attempt
The convenience retailer has ‘recently experienced attempts to gain unauthorised access to some of our systems’
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NewsCo-op opens ‘access to cash’ banking hub inside store
Co-op said the move was part of its focus on creating added services in its stores and social value
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NewsTech backers claim supermarket support for digital solution to Wales DRS deadlock
A compromise deal suggested would see all UK products packaged in glass due to be in scope for the Welsh DRS carry a unique digital code
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NewsEG On The Move hits 150th petrol station milestone
EG On The Move plans to open between 400-500 sites across the UK over the next five years
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NewsCo-op switches to 100% British strawberries ahead of Easter
Co-op’s launch date for the strawberries has moved four days earlier than last year and in time for the Easter bank holiday
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Comment & OpinionAre lower prices enough to revive Co-op Wholesale?
Co-op confirmed its wholesale revenue for the year to 4 January fell 5.5% to £1.4bn, while it made a loss of £1m compared with a £14m profit the previous year
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NewsCo-op invests £800k in lowering own-label wholesale prices
Co-op said it had reduced the wholesale price of its key own brand range by an average of 3%
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Analysis & FeaturesWhat do Co-op’s results tell us about its ‘right-sizing’ and wholesale challenges?
Co-op says sales are up £100m and it is progressing well on its strategy of ‘making convenience more convenient and focusing on being the best small store retailer’
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NewsMedia Bites 4 April: recession fears over US tariffs, NI whiskey, Percy Pig
The UK, EU and Asian economies are at risk of falling into recession this year after Trump increased US tariffs
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NewsCo-op profits quadruple but business warns of stiff winds ahead
Its profit growth was led by strong improvements in food and life services
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NewsCo-op launches retail media tool that target shoppers based on ‘convenience missions’
‘Co-op Compass’ offers brands the ability to target Co-op customers based on their recent purchases
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Comment & OpinionDo supermarket loyalty schemes ease the pain of delivery apps?
Shopping for groceries on the aggregator apps is rife with ‘ouch’ moments