AI in Grocery Retail and FMCG
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Comment & OpinionYouTuber FatherPhi exposes AI’s limitations and lies
YouTuber FatherPhi poses incredibly straightforward tasks to the likes of ChatGPT, Claude, Grok and Gemini
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NewsM&S giving all store managers Microsoft AI assistants
The AI will be able to complete tasks such as creating shift rotas, giving store managers more time to focus on customer service
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NewsOcado calls cops on rival at Stuttgart trade show
Ocado has called German police on picking robot rival Brightpick after alleging the company has infringed one of its patents.
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NewsAI project diverts nearly five tonnes of Nestlé production food surplus from animal feed to humans
The 4.8 tonnes of unavoidable edible surplus from the production line was sold to Company Shop Group and FareShare, meaning the fmcg giant was able to boost its revenue from the factories’ surplus 15-fold
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Comment & OpinionAdopting AI and building a people-centric future for fmcg
In a short space of time AI has gone from something people were curious about to something many teams feel they are expected to understand and use, says Emma Thompson, head of agency, consumer brand division at Golley Slater
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Promotional FeaturesStay still, fall behind: Why food and drink must keep one eye on the future
The UK food and drink sector walks a continual tightrope between day-to-day operational demands and preparing for what the future holds. So, how can manufacturers and retailers balance their time strategically and successfully?
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NewsJoybuy launches in the UK: ‘Our competition is everybody’
‘You should be able to get pretty much everything you’re going to need in your everyday life, and with speed’
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Analysis & FeaturesCould new store worker app Traxlo solve the labour squeeze?
Traxlo could cut red tape for stores – but is it good for gig workers?
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NewsSugro UK launches E-Learning Hub with AI and sales tools
It looks to support members and their independent retailers with educational and training tools
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NewsJohn Lewis pushes into AI shopping, TikTok Shop and on-demand delivery
The retailer’s products will be “served to customers looking for inspiration on AI platforms” such as Google Gemini and ChatGPT, from later this year.
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NewsMP pushes for AI CCTV grants to combat rising retail crime
Liberal Democrat MP Joshua Reynolds raised the issue in Parliament this week
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NewsCo-op Live claims European first with ‘fully frictionless’ store and bar
The arena store brings together technology from AiFi and Boxbar tech’s automated self-serve draught system.
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Comment & OpinionAsda’s leadership lessons (and other takeaways from Retail Week x The Grocer LIVE 2026)
Discussions at Retail Week x The Grocer LIVE 2026 have included Asda’s turnaround, the role of AI, retail media and the business of building hype
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RankingsBig 30 wholesaler report and rankings 2026: a heavy load to bear
Inflation, increasing employment costs, new regulation… as the challenges mount up, how are the Big 30 wholesalers responding?
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NewsOcado to ramp up use of ‘game-changing’ AI to improve shopper experience
Following a major upgrade of its core tech stack last year, Ocado has rolled out a suite of new AI capabilities, including a new agentic AI-powered chatbot
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NewsJust Eat takes Starship robot delivery to Sunderland
Just Eat and robot company Starship have launched a joint hot takeaway delivery service in Sunderland
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NewsRTD challenger Arrowtown calls out AI copycat posts from rival
Arrowtown shared screenshots of a professional shoot it commissioned to support a rebrand in 2024, alongside near-identical imagery featuring Gullies products
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Comment & OpinionYour Voice: EPR, sustainability and AI voice assistants
At present, it is difficult to conclude that the business impact of EPR has been properly understood by Defra or PackUK
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NewsJust Eat launches robo-dog delivery trial in Milton Keynes
The robo-dogs can bound up staircases, reach speeds of 14km an hour, open gates, dodge (actual) dogs and carry 30kg of food
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NewsJust Eat launches AI voice assistant to help users talk their way out of ‘choice overload’
‘Sure thing, I’ve added all the key ingredients for your carbonara’