All Grocer 33 articles – Page 39
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Grocer 33‘Personable’ staff seal win at ‘well laid out’ Waitrose
Waitrose bagged its first store of the week award since early March with its strong standards and service at its Kingsthorpe store
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Grocer 33Waitrose Kingsthorpe, Northampton: Grocer 33 store of the week
‘The last year has certainly been a challenge but ultimately the team here has worked brilliantly – we have supported the community’
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Grocer 33Sainsbury’s wins by a huge margin with full availability
The stellar performance gave Sainsbury’s its fourth Grocer 33 service and availability victory in the past six weeks
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Grocer 33Sainsbury’s Cannock: Grocer 33 store of the week
‘Our fresh produce availability is always strong. We’ve done a very good job on availability at a corporate level and in-store’
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Grocer 33Sainsbury’s wins with top standards in a tight week
Our mystery shopper was full of praise for the store standards, ease of navigation and the service she received
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Grocer 33Sainsbury’s Tooting: Grocer 33 store of the week
‘I do think it has been great being recognised as key workers and I think there is much more respect from the public for what we do’
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Grocer 33Excellent service delivers win for ‘well-ordered’ Tesco Bracknell
Our mystery shopper visited on a busy Sunday afternoon and, though there was a short queue to enter the store, it was managed efficiently
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Grocer 33Grocer 33 store of the week: Tesco Warfield, Bracknell
‘Lockdown easing is a chance for us to prove we can win the loyalty of our shoppers when the other, non-essential, stores open’
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Grocer 33Sainsbury’s wins with solid social distancing and hygiene measures
In a low scoring week, only one supermarket managed to avoid any out-of-stocks
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Grocer 33Sainsbury’s Otley: Grocer 33 store of the week
‘Incredibly, our store actually won this award exactly a year ago at the height of the panic-buying problems’
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Grocer 33Tesco takes the crown thanks to top-notch standards
Its Hookwood store in Horley scored 87 points thanks to strong in-store standards and customer service
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Grocer 33Tesco Hookwood, Horley: Grocer 33 store of the week
‘We’ve really upped the ante when it comes to the steps we take to keep the store clean and safe for customers’
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Grocer 33Waitrose website and delivery service impresses our shopper
Waitrose’s arrived promptly, unpacked efficiently and knew the substitutions from memory
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Grocer 33Sainsbury’s breaks Waitrose’s winning streak with top-notch service
Sainsbury’s in Darnley, Glasgow impressed this week with excellent service and a recent refit
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Grocer 33Georgie Kennedy, Waitrose Horley, Surrey: delivery driver of the week
“I used to be an events manager in London and became a delivery driver for Waitrose last November”
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Grocer 33Sainsbury’s Darnley, Glasgow: Grocer 33 store of the week
‘Our availability is strong. I was worried about how much coronavirus and Brexit would affect stock, but I’ve been pleasantly surprised so far’
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Grocer 33Waitrose Peterborough, Cambridgeshire: Grocer 33 store of the week
‘Sales at our counters have increased hugely since the new year – customers feel comfortable buying items that aren’t prepackaged’
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Grocer 33Waitrose claims fifth consecutive win thanks to near perfect availability
A score of 75 was enough to take Waitrose Peterborough to victory this week, which saw fairly low marks across the board
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Grocer 33Waitrose continues winning streak with high standards
Waitrose’s store in Horley, Surrey impressed with ‘polite and helpful’ staff and a logical layout
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Grocer 33Waitrose Horley, Surrey: Grocer 33 store of the week
‘Decent stock levels are a vital component. If we don’t have everything in stock that a customer has on their list, we are letting them down’