All Loyalty articles – Page 21
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NewsAmazon hikes Prime membership fee to £8.99 per month
The monthly fee for Prime has increased by nearly 12% and the annual fee by 18%. The subscription had cost £7.99 monthly and £79 a year
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NewsWaitrose customer director Martin George to step down
“I’ve decided that the time is right, both personally and professionally, for me to step down,” George told fellow staff
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Comment & OpinionHow retail media networks can help revitalise brand marketing
Brand marketing is in need of a fresh approach – one more centred in data, says Matt Lee, MD at Capture
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NewsAsda launches new credit card for loyalty scheme members
Shoppers using the new credit card will be rewarded through the Asda Rewards programme
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NewsAmazon Fresh launches Tesco Clubcard price-matching scheme
Amazon said the Tesco Clubcard Price Match would help customers struggling in the face of the financial squeeze
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NewsTesco launches cost of living campaign to target Clubcard holders
The retailer has already revealed that its customers have a total of £17m unclaimed Clubcard vouchers due to expire in May
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Comment & OpinionHow will inflation influence grocery shopping trends in 2022?
There has been a gradual normalisation of post-pandemic shopping behaviours which appears to now be complete, says NielsenIQ’s Mike Watkins
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NewsLoyalty tech startup Bink appoints Tim Gittins to its leadership team
Gittins previously worked for 15 years at motorway service area operator Moto Hospitality, in a number of senior posts including COO
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NewsWaitrose forced to make u-turn on loyalty scheme following flood of customer complaints
The changes will be rolling out within the next two weeks
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NewsIceland extends Bonus Card loyalty scheme to online shoppers
Iceland is also continuing to offer ‘Bonus Card Pricing’, with exclusive savings of up to 50% on selected lines
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NewsM&S to offer coffee rewards as it takes Sparks loyalty scheme to its cafés
Customers will be rewarded with a free drink for each six hot drinks purchased at the M&S Café
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NewsAsda charges suppliers six-figure sums for customer sales data
Results from Asda’s new database include insights from new Rewards loyalty app… but at a price
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NewsTesco bumps up price of meal deal for non-Clubcard holders
More than four million customers buy Tesco meal deals every week, according to the supermarket.
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Comment & OpinionHow grocery loyalty schemes are evolving in 2022
Retailers are building out stronger, more personalised loyalty schemes to keep loyal shoppers happy, says Eagle Eye CEO Tim Mason
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Comment & OpinionBig 30’s historic losses last year only tell half the story
Last year was the most challenging for the UK’s grocery wholesalers since the Second World War
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Analysis & FeaturesWill MyWaitrose loyalty card reboot win back sceptics after axing all the free stuff?
The scheme is getting more personalised. Is that what shoppers want?
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NewsLeon launches points-based loyalty app
Leon Club members will receive 100 points for every £1 spent
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Comment & OpinionWhy Waitrose is getting more personal in its loyalty offer
The new MyWaitrose package aims to create a more personal bond with customers, says Martin George, Waitrose customer director
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NewsWaitrose to launch personalised rewards in major loyalty programme overhaul
Vouchers can be redeemed weekly via the MyWaitrose membership hub online
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NewsCharlotte Lock to join John Lewis Partnership as customer director
Lock is currently the Co-op’s director of data, digital products & loyalty