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M&S chairman blames self-checkouts for encouraging theft
By Steve Farrell2026-04-24T11:27:00
Source: The Grocer
The proliferation of self-checkouts had removed a ‘human link’ in shopping and the technology had to improve, Archie Norman said
M&S chairman Archie Norman has blamed self-checkouts for encouraging usually “honest people” to shoplift.
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