Online 33
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Grocer 33Waitrose website and delivery service impresses our shopper
Waitrose’s arrived promptly, unpacked efficiently and knew the substitutions from memory
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Grocer 33
Georgie Kennedy, Waitrose Horley, Surrey: delivery driver of the week
“I used to be an events manager in London and became a delivery driver for Waitrose last November”
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Grocer 33
Kevin Hunter, Morrisons, Fife: delivery driver of the week
‘It can be very busy, especially over weekends. But we are a well-oiled machine’
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Grocer 33
Delivery driver of the week: Daryl Snyman, Tesco, Rugby
“We got so much recognition from the customers. Some of them would stand at the window after we had delivered and hold up signs saying thank you.”
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Grocer 33
Online Grocer 33: Tesco wins as Ocado is second from bottom
Tesco scored with an impressive 90 points
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Grocer 33
Waitrose beats Tesco to Online 33 victory
Our shopper found the Waitrose website easy to navigate and the driver friendly
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Grocer 33
Waitrose’s ‘well-designed website’ helps it rack up a huge score
Our shopper was particularly impressed by the free delivery, bagless groceries and a quick 20-minute shop time
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Grocer 33
Joseph Sutton, Morrisons online director, on winning the Online 33
‘Morrisons.com sales through our CFCs contributed 0.4% of our like-for-like sales growth in Q1 of this year’
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Grocer 33
'User-friendly' Morrisons takes online 33 top spot
The site was “easy to navigate” and “user friendly” according to our shopper
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Grocer 33
Tesco wins Online 33 with 'very easy' shop
Our shopper really liked the product information, which included cooking instructions and clear images
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Grocer 33
Sainsbury's achieves near-perfect online Grocer 33 store
Our shopper found the ordering process ‘incredibly easy’
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News
Sainsbury's on delivering the Grocer 33 star order
‘We work hard to ensure we give shoppers what they want”
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Grocer 33
Eve Henrikson, Tesco, on delivering the Grocer 33 star order
‘We’ve already done lots of work to make the food we sell healthier while not compromising on taste’
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Grocer 33
Tesco wins online 33 thanks to 'quick and easy' website
The search function worked “quickly” and navigation was “easy”
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Grocer 33
Eve Henrikson, Tesco, on winning the Online Grocer 33
‘It’s our intention to create a simpler online experience for customers’
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Grocer 33
Star order interview: Simon Gregg, VP of online grocery, Asda
‘Last year we undertook our biggest-ever training programme for online colleagues’
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Grocer 33
Asda wins Online 33 with online shop virgin
Navigation ‘was much easier’ than our shopper had imagined
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Grocer 33
Ocado offers fast order and 'excellent' service
Our shopper found navigation “excellent”, and Ocado also scored top marks on driver service
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Grocer 33
Lawrence Hene of Ocado on winning the G33 online star order
“We’ve done a lot of work this year on this both by looking at processes internally and working with the supply chain”
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Grocer 33
'Excellent' Ocado website seals online 33 win
It only took 26 minutes to complete the order on Ocado’s “excellent” website
![Morrisons Scotland Delivery 1[4][1]](https://dmrqkbkq8el9i.cloudfront.net/Pictures/100x67//4/2/1/162421_morrisonsscotlanddelivery141_284028.jpg)
