This is the first time you’ve won the Online Grocer 33. So tell us about the store and how dotcom plays into things…

Darren Print: We’re a pretty normal-sized Extra, we have clothing, non-food, health & beauty. We also have a dotcom pod on site, where customers can do click & collect and pick up their groceries from the car park. Online, we’re a 19-van operation, and they go out three times a day. We also have three click & collect vans, about 100 drivers in total and around 100 personal shoppers, as well as eight managers for online. So I’ve got a similar sized team for dotcom alone as you might have in total for a smaller Extra.