All Store of the week articles
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Grocer 33Waitrose Swindon’s store manager on trading during a World Cup and a heatwave
‘What’s noticeable is how much on-demand kicks in around the England games. Families are definitely coming together to enjoy our food and drink’
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Grocer 33Sainsbury's Worcester manager on World Cup spending and winning in the frozen aisle
Ben Jones, store manager Sainsbury’s Worcester St Johns Superstore, on walking in the customer’s shoes, World Cup trade and why frozen is Sainsbury’s new point of difference
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Grocer 33Morrisons Croydon manager on running the supermarket's 'busiest' online store
A mere five years since she joined Morrisons’ graduate scheme, the 26-year-old store manager is now 10 months into running its critical Croydon store in London
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Grocer 33Tesco Chester store manager on its refit, reopening and competing with Aldi and Lidl
‘Customers literally poured in’: Tesco Chester on life after an 11-week refit
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Grocer 33Tesco Extra Streatham’s manager Kalaijeevan Veerasingam on store size and superb service
Veerasingam’s experience running convenience stores is useful in bustling Streatham
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Grocer 33Tesco Workington’s John Lorimer on tourist trading and a hot bank holiday
‘We’re not classed as a seasonal store. However, a lot of people choose to stay out this direction because it’s cheaper’
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Grocer 33Jumping for joy: Ryan Cox on Sainsbury’s Basingstoke’s near-record Grocer 33 score
With a score of 99, the Sainsbury’s Basingstoke mystery shop was practically perfect
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Grocer 33Ocado supply chain director Tim Walker on same-day delivery and dynamic aisles
‘We’re finding an increasing number of shopping missions need to be supported in different ways’
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Grocer 33Tesco Fraserburgh’s Angela Mckay on running an ‘extremity’ store
‘Local lass’ Angela Mckay on running a community hub, free fruit & veg, and being ‘Broch and proud’
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Grocer 33Maidstone’s best supermarket: how Tesco Grove Green thrives at its busiest
Stuart Smith was talking to Stephen Jones What’s the most challenging aspect of managing this store? Our busyness. We’re quite a small unit, under 32,000 sq ft. Our aisles are narrow, so it can be an intense shopping environment. It’s a fine balancing act to keep it ...
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Grocer 33How Waitrose Harborne beat bigger rivals in Birmingham mystery shop
Waitrose Harborne GSM Mike Turner on gifting products to shoppers and plans to upgrade the shop
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Grocer 33Sainsbury’s Emma Hill on hitting high standards during busiest ever Easter
‘You have to take your manager glasses off and look at things through a customer’s eyes’
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Grocer 33Waitrose Botley Road’s Greg Ryan on healthy Oxford and Little Treats
‘Our bestselling item last week was a 350g pack of blueberries. That says a lot about shoppers in Oxford, where healthy eating is a big thing’
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Grocer 33Sainsbury’s Farlington GSM Abi Fouch on juggling stores and shared problems
‘I’ve been covering two stores. It makes me super proud that the staff here have been able to win this without having me in their back pocket’
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Grocer 33Aldi’s second mystery shop win a double celebration for South Shields store
‘This is what retail is all about’ says store manager Graham Richmond
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Grocer 33Waitrose Billericay deputy on Aldi pressures, Jason Tarry and thriving high streets
‘Billericay is where my heart is. We’re a vibrant high street location and a real landmark in the town’, says G33 store of the week deputy branch manger Sam Townsend.
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Grocer 33Tesco Fulbourn posts one of the Grocer 33’s highest ever scores
Tesco Cambridge manager Edmond Demaj on trolley theft, lessons from Brazil and second highest ever score in our mystery shop competition
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Grocer 33Morrisons Verwood’s Carl Stewart on being a Bournemouth flagbearer
‘Our biggest challenge is making sure standards are consistent, and that we deliver the same experience for every customer’
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Grocer 33E-commerce director Siobhan Bowie on Ocado’s Grocer 33 Manchester win
Why Manchester matters: Siobhan Bowie on the importance of the north to Ocado’s growth
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Grocer 33Rob Slone on leading one of M&S’s oldest, busiest, most iconic stores
Rob Slone reflects on TV stardom, congregating kids and Only (and Nutrient Dense) fans